When you want a
dedicated Milestone
technical account manager
Milestone Care Elite is a customizable service package that requires minimal system interruption and is designed for mission-critical installations. With a dedicated Milestone Technical Account Manager who knows everything about your system, you get personalized and prioritized support with the comfort of knowing that any potential technical issues will be resolved within the agreed service-level objectives.
Here’s what you get with Care Elite
Support designed
for you
Self-help support
Access to new product versions
Reseller access to Customer Dashboard
Direct technical email and phone support 24/7/365
Technical Chat Support
With our online Version Comparison Tool, you see how XProtect VMS has evolved by comparing different versions.
Visit our content portal to find more detailed information.
Free online course to help you learn the Care fundamentals. Requires My Milestone credentials.
Get a direct line to someone
who knows your system.