Milestone Care™ Elite
When you want a
dedicated Milestone
technical account manager
Milestone Care Elite
Milestone Care Elite is a customizable service package that requires minimal system interruption and is designed for mission-critical installations. With a dedicated Milestone Technical Account Manager who knows everything about your system, you get personalized and prioritized support with the comfort of knowing that any potential technical issues will be resolved within the agreed service-level objectives.
Here’s what you get with Care Elite
Milestone Care Elite
Support designed
for you
Find out which Care package
that best fits your needs
Self-help support
Access to new product versions
Reseller access to Customer Dashboard
Direct technical email and phone support 24/7/365
Technical Chat Support
Want to see if your system is up-to-date?
With our online Version Comparison Tool, you see how XProtect VMS has evolved by comparing different versions.
Visit our content portal to find more detailed information.
eLearning
Free online course to help you learn the Care fundamentals. Requires My Milestone credentials.
Milestone Care Elite
Get a direct line to someone
who knows your system.