This is Milestone Care
and support program that takes care of your product
throughout its lifetime. It delivers on our commitment
to your business that you can take full advantage of your product and get the most out of your investment.
Meet the two Care packages
Here is what you get with
- Recurring product updates that make your product safer and more efficient and powerful
- Full return on your initial XProtect investment if upgrading to a more advanced XProtect solution
If you need more support coverage, Care Premium expands the benefits of Care Plus with:
- 24/7 access to the Milestone Support Team
- Prioritized support to ensure critical issues are dealt with quickly
- Support in selected languages based on availability
Find out which Care package best fits your needs
Access to recurring product updates
Full trade-in credit on product upgrades
Direct and prioritized 24/7 access to Milestone Technical Support
Committed response times
Support in select languages
XProtect® Comparison Tools
Product Comparison Tool
The XProtect product suite offers a wide range of solutions to fit your current and future needs. Use this tool to get a visual overview of the main differences between XProtect products.
Version Comparison Tool
On a recurring cadence, we updatethe entire XProtect product suite. Use this tool to quickly get an overview of what’s new compared to an older version.
Want to learn more?
Download Care materials
Visit our Content Portal to find more detailed information.
This free online course helps you learn the Care fundamentals. Note, it requires My Milestone credentials.