IMPORTANT NOTICE: Milestone Systems is currently experiencing intermittent service degradation on our phone system. Calls placed to Milestone Technical Support may fail to connect. This issue is being actively investigated. In the meantime, impacted customers may also open support cases via the MyMilestone Support Community or by sending an email to support@milestone.us

Now available!

New and improved Support Case Management Portal for our valued-partners, and Care Premium customers in Support Community.

Want to learn more? Read about the new features and functions here.

*Care Portal Case Management is being redirected to Support Community - My Cases.

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Get support and professional advice from Milestone Systems. Learn about Milestone products, connect with other Milestone users, view online manuals, get the latest downloads and more.

Self-Service & Support

Downloads

Tools & References

USER FORUM

Explore articles that help solve common support issues

Ask questions and share knowledge with customers and partners

Ask questions and share knowledge with fellow developers

RESOURCES

Free eLearning and video tutorials. Classes and certifications on Milestone products.

Install XProtect products according to Milestone recommendations.

Find resources on how to set up and use Milestone products.

Download manuals and guides for Milestone software.

Read detailed information about technical subjects.

Find Milestone documents, cases, brand material and more.

Attend technical and commercial webinars on various topics.

Find help for installing, configuring, and using XProtect Essential+

Find manuals, eLearning and tools on Milestone Husky X Series.

USEFUL DOWNLOADS

Get the latest software updates for your product

Get the latest drivers for your product

Get the free MIP SDK for creating XProtect applications

Get the latest XProtect Hotfixes

TOOLS

See the full list of devices for XProtect and Milestone Husky™

Register, view and edit the plug-ins that you wish to issue licenses for via the MIP License Management, as described in the MIP SDK Documentation - manage your plug-ins now

Get the information about features and supported devices in our latest Device Pack.

Calculate the requirements for your XProtect installation

See minimum requirements for Milestone products

Compare XProtect product versions and see our latest updates

Check out the tools you need to design and specify Milestone-based solutions

Get access to My Milestone, Customer Dashboard, Learning Portal and more

Find out how to get your marketing material approved in just a few steps

REFERENCES

Learn more about Milestone products lifecycle, availability and support

Learn more about system security or report suspected security vulnerabilities

Find out if a Milestone product is supported in your language

See if your Milestone product can be interconnected

SUPPORT

Chat is available 24/5 for software activation issues

Get technical assistance for Milestone products

Get help from our solution engineers offering support for large projects

Submit and manage your cases from your mobile device

BUSINESS DEVELOPMENT

We can help you win projects and advance your business

A complete software maintenance and support program

Milestone Care is a complete software maintenance and support program that takes care of your product throughout its lifetime. It delivers on our commitment to your business that you can take full advantage of your product and get the most out of your investment.

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