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Welcome to Milestone Support

Get support and professional advice from Milestone. Learn about
Milestone products, connect with other Milestone users, view
online manuals, get the latest downloads and much more.

Milestone CARE

eCare portal - Find answers to your questions

Support
Community

Find and share solutions
with Milestone user's
around the world

Find support

Knowledge Base
Articles

Milestone Solution Center
for common support
questions and issues.

Supported
Devices

See full list of devices
for XProtect and
Milestone Husky.

See list

Software
Registration

Guides and Tutorials

Video
Tutorials

Watch videos about
how to use
our products

Start watching

Manuals
and Guides

Find resources on
how to set-up and
use our products

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White
Papers

Find in-depth
information about
key areas

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eLearning

Find courses and
webinars to help
you help yourself

Go to eLearning

Downloads

More resources

Download Software

Get the latest software updates for your product

Product Lifecycle

Milestone products have a lifecycle with four stages: general availability, limited availability, discontinued and terminated

Download Device Drivers

Get the latest Device Drivers for your product

System Requirements

Find minimum requirements for Milestone products

Download the MIP SDK

Sign up to download the free MIP SDK and access the MIP SDK developer forum

Product Supported Languages

Milestone Products support more than 29 languages. Discover which languages are supported by each product

Milestone Interconnect Compatibility

Milestone Interconnect connects remote sites for cost-efficient distributed video surveillance

XProtect Server Calculator

Calculations and bandwidth requirements for your XProtect installation. Access the calculator

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Sales Support

License Chat support

	Need Technical Support? For assistance with your Milestone product:
	Login to the Milestone CARE Portal for Partners Technical assistance available for registered Milestone Partners
	Login to the Milestone CARE Portal Technical assistance is available for CARE Premium and CARE Elite customers. If you are a CARE Basic or CARE Plus customer, please contact your reseller or installer.
	Mobile Case Management helps you manage cases while on the road from your mobile device.
	Need a My Milestone login? Click here

Learn more about CARE

Milestone CARE ensuring the optimal
performance of your Milestone installation

Milestone CARE is a complete suite of operational maintenance and support services supplementing the support you receive from Milestone’s broad and highly qualified network of resellers and integrators. Milestone Care consists of four different service packages uniquely designed to provide your business with the protection it deserves.

Now and in the future.

Find out more about CARE

eCare portal - Find answers to your questions

Support Community

Knowledge BaseArticles

Supported Devices

Software Registration