IMPORTANT NOTICE: Milestone Systems is currently experiencing intermittent service degradation on our phone system. Calls placed to Milestone Technical Support may fail to connect. This issue is being actively investigated. In the meantime, impacted customers may also open support cases via the MyMilestone Support Community or by sending an email to

Now available!

New and improved Support Case Management Portal for our valued-partners, and Care Premium customers in Support Community.
Want to learn more? Read about the new features and functions here.

*Care Portal Case Management is being redirected to Support Community - My Cases.
Section icon

We’re here to support you

Get support and professional advice from Milestone Systems. Learn about Milestone products, connect with other Milestone users, view online manuals, get the latest downloads and more.
Tab icon
Self-Service & Support
Tab icon
Tab icon
Tools & References
Tab icon
Contact us
Mileston Care Package

A complete software maintenance and support program

Milestone Care is a complete software maintenance and support program that takes care of your product throughout its lifetime. It delivers on our commitment to your business that you can take full advantage of your product and get the most out of your investment.


Already a Care Member?

Log in to Care Portal