Introduction to this documentation Copyright, trademarks and disclaimer Before you start Structure of the help Navigate the built-in help system System overview Product overview A distributed system setup System components Management server Failover management server Recording server Failover recording server Mobile server Event server Log server SQL server Active Directory Virtual servers Clients Management Client (explained) XProtect Smart Client (explained) Milestone Mobile client (explained) XProtect Web Client (explained) Licenses (explained) Product comparison chart IPv6 and IPv4 (explained) Using the system with IPv6 (explained) Writing IPv6 addresses (explained) System requirements Installation Before you start installation Prepare your servers and network Prepare Active Directory Installation method Determine SQL server type Select service account Kerberos authentication (explained) Virus scanning (explained) Register Software License Code Requirements for offline installation Install the system Install your system - XProtect Essential+ Install your system - Single computer option Install your system - Distributed option Install your system - Custom option Install the recording server Install a recording server silently Set up Kerberos authentication Installation for workgroups Installation troubleshooting Issue: Recording server startup fails due to port conflict Issue: Changes to SQL server location prevents database access Configure the system in the Management Client Change Software License Code Local IP address ranges (explained) Install clients Install XProtect Smart Client silently Install Milestone Mobile server Download Manager/download web page Download Manager's default configuration Download Manager's standard installers (user) Add/publish Download Manager installer components Hide/remove Download Manager installer components Device pack installer - must be downloaded Upgrade Upgrade (explained) Upgrade requirements Upgrade best practices Alternative upgrade for workgroup First time use Best practices Protect recording databases from corruption Hard disk failure: protect your drives Windows Task Manager: be careful when you end processes Power outages: use a UPS Daylight saving time (explained) Time servers (explained) Limit size of database Management Client overview Login overview Management Client window overview Panes overview Menu overview Management Client elements Basics License information Device changes without activation (explained) How the number of device changes without activation is calculated View license overview Automatic license activation (explained) Enable automatic license activation Disable automatic license activation Activate licenses online Activate licenses offline Activate licenses after grace period Get additional licenses Licenses and hardware device replacement Site information Update site information Servers and hardware Recording servers Recording servers (explained) Authorize a recording server Change/verify the basic configuration of a recording server Recording server status icons Info tab (recording server) Info tab properties Storage tab (recording server) Storage and archiving (explained) Specify behavior when recording storage is unavailable Add a new storage Create an archive within a storage Attach a device or group of devices to a storage Edit settings for a selected storage or archive Enable digital signing for export Encrypt your recordings Back up archived recordings Archive structure (explained) Delete an archive from a storage Delete a storage Move non-archived recordings from one storage to another Storage and Recording Settings properties Archive Settings properties Failover tab (recording server) Assign failover recording servers Failover tab properties Multicast tab (recording server) Multicasting (explained) Enable multicasting Assign IP address range Specify datagram options Enable multicasting for individual cameras Network tab (recording server) Why use a public address? Define public address and port Assign local IP ranges Remove a recording server Delete all hardware on a recording server Failover servers Failover recording servers (explained) Failover steps (explained) Failover recording server functionality (explained) Install a failover recording server Set up and enable failover recording servers Group failover recording servers for cold standby Read failover recording server status icons Failover recording server properties Failover group properties Failover recording server services (explained) Multicast tab (failover server) View status messages Change the management server address View version information Hardware and remote servers Hardware (explained) Add hardware Disable/enable hardware Edit hardware Enable/disable individual devices Set up a secure connection to the hardware Move hardware Moving hardware (explained) Move hardware (wizard) Manage hardware Info tab Settings tab PTZ tab (video encoders) Enable PTZ on a video encoder Manage remote servers Info tab (remote server) Settings tab (remote server) Events tab (remote server) Remote Retrieval tab Devices Working with device groups Device groups (explained) Add a device group Specify which devices to include in a device group Specify common properties for all devices in a device group Working with devices Devices (explained) Camera devices (explained) Microphone devices (explained) Speaker devices (explained) Metadata devices (explained) Input devices (explained) Activate input manually for test Output devices (explained) Activate output manually for test Enable/disable devices via device groups Status icons of devices Info tab (devices) Info tab (explained) Info tab properties Settings tab (devices) Settings tab (explained) Camera settings (explained) Streams tab (devices) Streams tab (explained) Multi-streaming (explained) Add a stream Record tab (devices) Record tab (explained) Enable/disable recording Enable recording on related devices Pre-buffering (explained) Manage pre-buffering Manage manual recording Specify recording frame rate Enable keyframe recording Storage (explained) Remote recording (explained) Motion tab (devices) Motion tab (explained) Enable and disable motion detection Specify motion detection settings Hardware acceleration (explained) Dynamic sensitivity (explained) Enable manual sensitivity Specify threshold Select keyframes settings Select image processing interval Specify detection resolution Generating motion data for smart search Specify exclude regions Presets tab (devices) Presets tab (explained) Add a preset position (type 1) Use preset positions from the camera (type 2) Assign a default preset position Edit a preset position (type 1 only) Edit a preset position name (type 2 only) Lock a preset position Test a preset position (type 1 only) Reserved PTZ sessions (explained) Release PTZ session Specify PTZ session timeouts PTZ session properties Patrolling tab (devices) Patrolling tab (explained) Add a patrolling profile Specify preset positions in a patrolling profile Specify the time at each preset position Customize transitions Specify an end position Manual patrolling (explained) Manual patrolling properties Fisheye lens tab (devices) Fisheye Lens tab (explained) Enable and disable fisheye lens support Specify fisheye lens settings Events tab (devices) Events tab (explained) Add an event Specify event properties Use several instances of an event Event tab (properties) Client tab (devices) Client tab (explained) Client tab properties Privacy masking tab (devices) Privacy masking tab (explained) Privacy masking (explained) Enable/disable privacy masking Define privacy masks Give users permission to lift privacy masks Change the timeout for lifted privacy masks Create a report of your privacy masking configuration Privacy masking tab (properties) Client Clients (explained) View groups View groups (explained) View groups and roles (explained) Add a view group Smart Client profiles Smart Client profiles (explained) Add and configure a Smart Client profile Copy a Smart Client profile Create and set up Smart Client profiles, roles and time profiles Set simplified mode as the default mode Prevent operators from switching between simple and advanced mode Smart Client profile properties Management Client profiles Management Client profiles (explained) Add and configure a Management Client profile Copy a Management Client profile Management Client profile properties Info tab (Management Client Profiles) Profile tab (Management Client Profiles) Matrix Matrix (explained) Add Matrix recipients Define rules sending video to Matrix-recipients Send the same video to several XProtect Smart Client views Rules and events Rules and events (explained) Actions and stop actions (explained) Events overview Rules Rules (explained) Default rules (explained) Rule complexity (explained) Validating rules (explained) Add a rule Edit, copy and rename a rule Deactivate and activate a rule Time profiles Time profiles (explained) Specify a time profile Edit a time profile Day length time profiles (explained) Create a day length time profile Day length time profile properties Notification profiles Notification profiles (explained) Requirements for creating notification profiles Add notification profiles Use rules to trigger email notifications Notification profile (properties) User-defined events User-defined events (explained) Add a user-defined event Rename a user-defined event Analytics events Analytics events (explained) Add and edit an analytics event Test an analytics event Test Analytics Event (properties) Edit analytics events settings Generic events Generic events (explained) Add a generic event Generic event (properties) Generic event data source (properties) Security Roles Roles (explained) Rights of a role (explained) Users (explained) Add and manage a role Copy, rename or delete a role Assign/remove users and groups to/from roles View effective roles Roles settings Info tab (roles) User and Groups tab (roles) Overall Security tab (roles) Device tab (roles) PTZ tab (roles) Speech tab (roles) Remote Recordings tab (roles) Smart Wall tab (roles) External Event tab (roles) View Group tab (roles) Servers tab (roles) Matrix tab (roles) Alarms tab (roles) Access Control tab (roles) LPR tab (roles) MIP tab (roles) Basic users Basic users (explained) Create basic users System dashboard System dashboard (explained) System monitor (explained) Customize dashboard System monitor details (explained) System monitor thresholds (explained) Set system monitor thresholds Evidence lock (explained) Current tasks (explained) Configuration reports (explained) Add a configuration report Configure report details Server logs Logs (explained) Search logs Export logs Change log language System log (properties) Audit log (properties) Rule log (properties) Alarms Alarms (explained) Alarm configuration (explained) Alarm Definitions Add an alarm Alarm Definitions (properties) Alarm Data Settings Sound Settings Options dialog box General tab (options) Server Logs tab (options) Mail Server tab (options) AVI Generation tab (options) Network tab (options) Bookmark tab (options) User Settings tab (options) Customer Dashboard tab (options) Evidence Lock tab (options) Audio messages tab (options) Access Control Settings tab (options) Analytics Events tab (options) Alarms and Events tab (options) Generic Events tab (options) Feature configuration Failover management servers Multiple management servers (clustering) (explained) Requirements for clustering Install in a cluster Upgrade in a cluster Remote connect services Remote connect services (explained) Install STS environment for One-Click camera connection Add/edit STSs Register new Axis One-Click camera Axis One-Click Camera connection properties Milestone Federated Architecture Selecting Milestone Interconnect or Milestone Federated Architecture (explained) Milestone Federated Architecture (explained) Set up your system to run federated sites Add site to hierarchy Accept inclusion in the hierarchy Update site information Refresh site hierarchy Log into other sites in the hierarchy Detach a site from the hierarchy Federated site properties General tab Parent Site tab Milestone Interconnect Selecting Milestone Interconnect or Milestone Federated Architecture (explained) Select plan for Google Maps or Bing Maps APIs Milestone Interconnect and licensing Milestone Interconnect (explained) Milestone Interconnect setups (explained) Add a remote site to your central Milestone Interconnect site Assign user rights Update remote site hardware Establish remote desktop connection to remote system Enable playback directly from remote site camera Retrieve remote recordings from remote site camera Configure your central site to respond to events from remote sites Smart map Cached smart map files (explained) Enable smart map editing Enable editing of cameras on smart map Setting up geographic backgrounds Types of geographic backgrounds (explained) Enter Bing Maps key or Google Maps key or client ID in Management Client Enter Bing Maps key or Google Maps private key and client ID in XProtect Smart Client Changing OpenStreetMap tile server Set an alternative OpenStreetMap tile server Set camera position, direction, field of view, and depth (smart map) Setting up smart map with Milestone Federated Architecture Troubleshooting (smart map) Error when adding camera to smart map XProtect Smart Wall XProtect Smart Wall (explained) XProtect Smart Wall licenses Configure Smart Walls Set up user rights for XProtect Smart Wall Using rules with Smart Wall presets (explained) Smart Wall properties Info tab (Smart Wall properties) Presets tab (Smart Wall properties) Layout tab (Smart Wall properties) Monitor properties Info tab (monitor properties) Presets tab (monitor properties) XProtect Access Access control integration (explained) XProtect Access licenses Configure an integrated access control system Wizard for access control system integration Create access control system integration Connecting to the access control system Associated cameras Final summary Access control properties General Settings tab (Access Control) Doors and Associated Cameras tab (Access Control) Access Control Events tab (Access Control) Access Request Notification tab (Access Control) Cardholders tab (Access Control) Configure access requests XProtect LPR XProtect LPR system overview XProtect LPR (explained) XProtect LPR system architecture Compatibility Minimum system requirements XProtect LPR licenses Preparing cameras for LPR (explained) Positioning the camera Camera angles Plate width recommendations Image resolution Understanding camera exposure Physical surroundings Lens and shutter speed Contrast Unwanted camera features XProtect LPR installation Install XProtect LPR Upgrade XProtect LPR XProtect LPR configuration View LPR server information LPR server information properties Configuring cameras for LPR Requirements for LPR in the Management Client Snapshots (explained) Add LPR camera Adjust settings for your LPR camera Info tab Recognition settings tab Match lists tab Country modules tab Extend time span for avoiding partial recognitions Select snapshots Validate configuration Auto-configure Working with license plate match lists License plate match lists (explained) Unlisted license plates list (explained) Add new license plate match lists Edit license plate match lists Import/export license plate match lists License plate match list properties Edit custom fields properties Events triggered by LPR Alarms triggered by LPR Alarm Definitions for LPR Alarm Data Settings for LPR LPR maintenance LPR Server Manager (explained) Start and stop LPR Server service Show LPR server status Show LPR server log Change LPR server settings Uninstall XProtect LPR XProtect Transact XProtect Transact introduction XProtect Transact (explained) XProtect Transact system architecture Connectors (explained) Transaction definitions (explained) Transaction events (explained) Compatibility Getting started XProtect Transact trial license XProtect Transact configuration Setting up transactions Add transaction source (wizard) Transaction sources (properties) Add transaction definitions Transaction definitions (properties) Setting up transaction events and alarms Define transaction events Create alarms based on transaction events Set up rules on an event Enable filtering of transaction events or alarms Maintaining transaction setup Edit transaction source settings Disable transaction sources Delete transaction sources Verify XProtect Transact configuration Milestone Mobile Milestone Mobile introduction Milestone Mobile (explained) Requirements for using Milestone Mobile Milestone Mobile system requirements Milestone Mobile configuration Milestone Mobile server (explained) Milestone Federated Architecture and master/slave servers (explained) Smart Connect (explained) Set up Smart Connect Sending notifications (explained) Set up sending notifications to mobile devices Set up investigations Using Video Push to stream video (explained) Set up Video Push to stream video Set up users for two-step verification via email Actions (explained) Naming an output for use in Milestone Mobile (explained) Mobile server settings General Connectivity Server Status Performance Investigations Video Push Notifications Two-step verification Mobile Server Manager Mobile Server Manager (explained) Access XProtect Web Client Show status (explained) Accessing logs and investigations (explained) Edit certificate Fill in/edit surveillance server credentials Show/edit port numbers Start, stop and restart Mobile Server service Troubleshooting Milestone Mobile Milestone ONVIF Bridge Milestone ONVIF Bridge (explained) Milestone ONVIF Bridge Setting up Milestone ONVIF Bridge security controls Installing Milestone ONVIF Bridge Configuring the Milestone ONVIF Bridge Managing Milestone ONVIF Bridge Milestone ONVIF Bridge properties User settings tab (properties) Advanced settings tab (properties) Using ONVIF clients to view video streams Use a Network Video Client to view a live stream Use a media player to view a video stream Manage video playback XProtect DLNA Server XProtect DLNA Server (explained) XProtect DLNA Server system flow Before you start installation Licensing System requirements What's installed Camera settings Install XProtect DLNA Server Typical installation Custom installation Configuring XProtect DLNA Server Configure settings for a DLNA server Add channels Managing XProtect DLNA Server Status of the XProtect DLNA Server service Change surveillance server credentials Edit port numbers Using DLNA certified device to view video streams Multi-domain with one-way trust Setup with one-way trust SNMP SNMP support (explained) Install SNMP service Configure SNMP service XProtect Professional VMS Servers XProtect Professional VMS servers (explained) Add XProtect Professional VMS servers Define roles with access to XProtect Professional VMS servers Edit XProtect Professional VMS servers System maintenance Ports used by the system Backing up and restoring system configuration Backing up and restoring your system configuration (explained) Back up log server database Manual backup and restore of system configuration Manually backing up your system configuration (explained) Backing up and restoring the event server configuration (explained) Backup and restore fail and problem scenarios (explained) Back up system configuration manually Restore system configuration from a manual backup Select shared backup folder Scheduled backup and restore Scheduled backup and restore of system configuration (explained) SQL server transaction log (explained) Back up system configuration with scheduled backup Backup and restore event server configuration Restore system configuration from a scheduled backup Moving the management server Moving the management server (explained) Unavailable management servers (explained) Move the system configuration Managing the SQL server Updating the SQL server address (explained) Update the log server's SQL address Update the management server or event server SQL server address Replace hardware Replace a recording server Video device drivers Device drivers (explained) Removing device drivers (explained) Managing server services Server manager tray icons (explained) Start or stop the Management Server service Start or stop the Recording Server service View status messages for Management Server or Recording Server Start, stop, or restart the Event Server service Stopping the Event Server service View Event Server or MIP logs Change settings for the Recording Server service Recording Server Settings Restart Data Collector Server service Registered services Service channel (explained) Add and edit registered services Manage network configuration Registered services properties Index