Important: Your XProtect system no longer supports Microsoft Windows XP.
When you upgrade, all components, except the management server database, are automatically removed and replaced. This includes the drivers of your device pack.
The management server database contains the entire system configuration (recording server configurations, camera configurations, rules, and so on). As long as you do not remove the management server database, no reconfiguration of your system configuration is needed, even if you may want to configure some of the new features in the new version.
Note: Backward compatibility with recording servers from XProtect versions older than this current version is limited. You can still access recordings on such older recording servers, but to be able to change their configuration, they must be of the same version as this current one. Milestone recommends that you upgrade all recording servers in your system.
When you upgrade including your recording servers, you are asked if you want to update or keep your video device drivers. If you choose to update, it might take a few minutes for your hardware devices to make connect to the new video device drivers after restart of your system. This is due to several internal checks on the newly installed drivers.
Important: If you upgrade from version 2017 R3 or earlier to version 2018 R1 or later, and if your system has older cameras, you must manually download the device pack with legacy drivers from the download page on our website. To see if you have cameras that use drivers in the legacy device pack, visit this page on our website.
Important: If you upgrade from version 2018 R1 or earlier to version 2018 R2 or later, it is important that you update all recording servers in your system with a security patch before you upgrade. Upgrading without the security patch, will cause the recording servers to fail.
The instructions for installing the security patch on your recording servers are available on our website.
© 2018 Milestone Systems A/S