Change/verify the basic configuration of a recording server

If your Management Client does not list all the recording servers you have installed, the most likely reason is that you have configured the setup parameters (for example, the IP address or host name of the management server) incorrectly during installation.

You do not need to re-install recording servers to specify the parameters of the management servers, but you can change/verify its basic configuration:

On the computer that runs the recording server, right-click the Recording Server icon in the notification area.
Select Stop Recording Server service.
Right-click the Recording Server icon again and select Change Settings.
The Recording Server Settings window appears.
Verify/change the following settings:
- Management server hostname/IP address: Specify the IP address or host name of the management server to which the recording server should be connected.
- Management server port: Specify the port number to be used when communicating with the management server. Default is port 9993. You can change this if required, but the port number must always match the port number set up on the management server.
Click OK.
To start the Recording Server service again, right-click the Recording Server icon, and select Start Recording Server service.

Important: Stopping the Recording Server service means that you cannot record and view live video while you verify/change the recording server's basic configuration.