Unavailable management servers (explained)

Recording servers can still record: Any currently working recording servers received a copy of their configuration from the management server, so they can work and store recordings on their own while the management server is down. Scheduled and motion-triggered recording therefore works, and event-triggered recording works unless based on events related to the management server or any other recording server because these go through the management server.
Recording servers temporarily store log data locally: They automatically send log data to the management server when it becomes available again.
- Clients cannot log in: Client access is authorized through the management server. Without the management server, clients cannot log in.
- Clients that are already logged in can remain logged in for up to one hour: When clients log in, they are authorized by the management server and can communicate with recording servers for up to one hour. If you can get the new management server up and running within an hour, many of your users are not affected.
- No ability to configure the system: Without the management server, you cannot change the system configuration.

Milestone recommends that you inform your users about the risk of losing contact with the surveillance system while the management server is down.