Sending notifications (explained)

You can enable Milestone Mobile to notify users when an event occurs, such as when an alarm triggers or something goes wrong with a device or server. Notifications are always delivered, regardless if the app is running or not. When Milestone Mobile is open on the mobile device, the app delivers the notification. System notifications are also delivered even when the app is not running. Users can specify the types of notifications they want to receive. For example, a user can choose to receive notifications for the following:

You can also use push notifications to notify users who don't have Milestone Mobile open. These are called push notifications. Push notifications are delivered to the mobile device, and are a great way to keep users informed while they're on the go.

Using push notifications

Note: To use push notifications, your system must have access to the Internet.

Push notifications use cloud services from Apple, Microsoft, and Google:

There is a limit to the number of notifications that your system is allowed to send during a period of time. If your system exceeds the limit, it can send only one notification every 15 minutes during the next period. The notification contains a summary of the events that occurred during the 15 minutes. After the next period, the limitation is removed.

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