Replace a recording server
If a recording server is malfunctioning and you want to replace it with a new server that inherits the settings of the old recording server:
- Retrieve the recording server ID from the old recording server:
- Select Recording Servers, then in the Overview pane select the old recording server.
- Select the Storage tab.
- Press and hold down the CTRL key on your keyboard while selecting the Info tab.
- Copy the recording server ID-number in the lower part of the Info tab. Do not copy the term ID, only the number itself.
- Replace the recording server ID on the new recording server:
- Stop the Recording Server service on the old recording server, then in Windows' Services set the service's Startup type to Disabled.
Important: It is very important that you do not start two recording servers with identical IDs at the same time.
- On the new recording server, open an explorer and go to C:\ProgramData\Milestone\XProtect Recording Server or the path where your recording server is located.
- Open the file RecorderConfig.xml.
- Delete the ID stated in between the tags <id> and </id>.
- Paste the copied recording server ID in between the tags <id> and </id>. Save the RecorderConfig.xml file.
- Go to the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\VideoOS\Recorder\Installation.
- Open RecorderIDOnMachine and change the old recording server ID with the new ID.
- Restart the Recording Server service. When the new Recording Server service starts up, it has inherited all settings from the old recording server.
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