Error
If an operator tries to add cameras to a smart map manually, because the cameras were not added automatically when loading the smart map, the following error may be displayed: Cannot save the map. Cannot perform the operation.
What may cause the error is that the operator is running version 2017 R1 of XProtect Smart Client against an XProtect Corporate 2017 R2 installation. XProtect Smart Client looks for the GPS position of the camera on the event server, but in version 2017 R2 or newer of XProtect Corporate, the GPS position is stored on the management server.
Solution
Upgrade XProtect Smart Client to version 2017 R2 or newer.
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