Available functionality depends on the system you are using. See Product comparison chart for more information.
The remote connect services feature contains the Axis One-click Camera Connection technology developed by Axis Communications. It enables the system to retrieve video (and audio) from external cameras where firewalls and/or router network configuration normally prevents initiating connections to such cameras. The actual communication takes place via secure tunnel servers (ST servers). ST servers use VPN. Only devices that hold a valid key work within a VPN. This offers a secure tunnel where public networks can exchange data in a safe way.
Remote connect services allows you to:
Before you can use Axis One-click Camera Connection, you must first install a suitable ST server environment. To work with secure tunnel server (ST server) environments and Axis One-click cameras, you must first contact your system provider to obtain the needed user name and password for Axis Dispatch Services.
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