Alternative upgrade for workgroup

If you do not use a domain setup, but a workgroup setup, you must do the following when you upgrade:

On the recording server, create a local Windows user.
From the Windows Control Panel, find the Milestone XProtect Data Collector service. Right-click it, select Properties, and select the Log on tab. Set the Data Collector service to run as the local windows user you just created on the recording server.
On the management server, create the same local Windows user (with the same user name and password).
In the Management Client, add this local Windows user to the Administrator's group.

For installing with workgroups, see Installation for workgroups.