Retrieve remote recordings from remote site camera

If your central site is not continuously connected with its remote sites, you can configure your system to store remote recordings centrally and you can configure retrieval of remote recordings when the network connection is optimal. See also possible Milestone Interconnect setups.

To allow users to actually retrieve recordings, you must enable this permission for the relevant role.

To configure your system:

1. On the central site, expand Servers and select Recording Servers.
2. In the Overview pane, expand the required recording server, select the relevant remote system. Select the relevant remote server.
3. In the Properties pane, select the Remote Retrieval tab and update the settings.

If the network fails for some reason, the central site misses out on recording sequences. You can configure your system to let the central site automatically retrieve remote recordings to cover the down-period, once the network is reestablished.

1. On the central site, expand Servers and select Recording Servers.
2. In the Overview pane, expand the required recording server, select the relevant remote system. Select the relevant camera.
3. In the Properties pane, select the Record tab, and select the Automatically retrieve remote recordings when connection is restored option.
4. In the toolbar, click Save.

As an alternative, you can use rules or start remote recording retrievals from XProtect Smart Client when needed.

In a Milestone Interconnect setup, the central site disregards privacy masks defined in a remote site. If you want to apply the same privacy masks, you must redefine it on the central site.

© 2018 Milestone Systems A/S