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Milestone Product Lifecycle

Milestone products have a lifecycle with four stages: general availability, limited availability, discontinued and terminated. For more information on the details of each stage, please see the chart below.

 General availabilityLimited availabilityDiscontinuedTerminated
Product available for new sale through partners Yes No No No
Product available for extension sale through partners Yes Yes No No
Product resources and specifications available on Milestone website Yes No No No
Product documentation and manuals available on Milestone website Yes Yes Yes No
Software available on Milestone website Yes Yes Yes No
Free online Self-Help support resources Yes Yes Yes No
Free support¹ via phone and web form Yes Yes No No
Priority support (paid) services² Yes Yes No No
Service releases fixing relevant bugs Yes No No No
Operation-critical hotfixes Yes Yes No No
¹ Partner support option: Help-Desk
² Partner support option: Milestone Care Premium and Milestone Care Elite
Please note: The information contained below represents the current status of Milestone products as of the indicated date. This information shall not be construed as a legally binding commitment, but rather as information subject to change occasionally, without prior notice. Milestone makes no warranties, express, implied or statutory, by posting the document or about the information in the document.

Milestone XProtect clients and Milestone Mobile

XProtect Smart Client

VersionCurrent statusGeneral availability
2017 R3  General availability October 5, 2017
2017 R2 Limited availability June 8, 2017
2017 R1 Limited availability February 15, 2017
2016 R3 Limited availability October 10, 2016
2016 R2 Limited availability June 1, 2016
2016 Limited availability December 15, 2015
2014 Discontinued May 21, 2014
2013 R2 Discontinued November 7, 2013
Earlier versions terminated.
The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version. Previous versions of XProtect Smart Client have been terminated. Visit the Milestone Download Center to upgrade to the latest version of the XProtect Smart Client.

XProtect Web Client

VersionCurrent statusGeneral availability
2017 R3 General availability October 5, 2017
2017 R2 Limited availability June 8, 2017
2017 R1 Limited availability February 15, 2017
2016 R3 Limited availability October 10, 2016
2016 R2 Limited availability June 1, 2016
2016 Limited availability December 15, 2015
2014 Discontinued May 21, 2013
2013 R2 Discontinued October 7, 2013
Earlier versions terminated.
The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version.

Milestone Mobile

VersionCurrent statusGeneral availability
2017 R3 General availability October 5, 2017
2017 R2 Limited availability June 8, 2017
2017 R1 Discontinued* February 15, 2017
2016 R3 Discontinued* October 10, 2016
2016 R2 Discontinued* June 1, 2016
2016 Discontinued* December 15, 2015
2014 Discontinued* May 21, 2013
2013 R2 Discontinued* October 7, 2013
Earlier versions terminated.
Please note that this product was formerly known as XProtect Mobile.
The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version.

*This product versions holds the status discontinued, with the exception that the software is no longer available on the Milestone website
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Android is a trademark of Google Inc.

XProtect Remote Client

VersionCurrent statusGeneral availability
3.8 Terminated March 8, 2012
3.7 Terminated July 7, 2011
The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version.

Milestone XProtect IP video management software

In general all Milestone video management software products have limited availability three months after the availability of a new version of the same or substituting product. If a new version isn't released, the product will have limited availability a year after the general availability date. Milestone guarantees that any released XProtect VMS product will be available for a minimum four years, where the products become discontinued three years after the general availability date and terminated four years after the general availability dateMilestone may decide to prolong the life span of a product at its own discretion.

XProtect Corporate

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2017 R3 General availability October 5, 2017   October 5, 2020 October 5, 2021
2017 R2 General availability June 8, 2017  January 5, 2018 June 8, 2020 June 8, 2021
2017 R1 Limited availability February 15, 2017  September 8, 2017 February 15, 2020 February 15, 2021
2016 R3 Limited availability October 10, 2016 May 15, 2017 October 10, 2019 October 10, 2020
2016 R2 Limited availability June 1, 2016 January 10, 2017 June 1, 2019 June 1, 2020
2016 Limited availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
2014 Discontinued May 21, 2014 March 15, 2016 May 21, 2017 May 21, 2018
Previous versions of XProtect Corporate have been terminated. For more information about how to upgrade, please contact Milestone.

XProtect Expert

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2017 R3 General availability October 5, 2017   October 5, 2020 October 5, 2021
2017 R2 General availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021
2017 R1 Limited availability February 15, 2017 September 8, 2017 February 15, 2020 February 15, 2021
2016 R3 Limited availability October 10, 2016 May 15, 2017 October 10, 2019 October 10, 2020
2016 R2 Limited availability June 1, 2016 January 10, 2017 June 1, 2019 June 1, 2020
2016 Limited availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
2014 Discontinued May 21, 2014 March 15, 2016 May 21, 2017 May 21, 2018

XProtect Enterprise

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2016 R2 General availability June 1, 2016 -- June 1, 2020 *) June 1, 2022 *)
2016 Limited availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
2014 Discontinued May 21, 2014 December 15, 2015 May 21, 2017 May 21, 2018
Please note that the 2016 R2 version is the final release of XProtect Enterprise. No further releases of this product are planned.
*) Customers wanting support on XProtect Enterprise after June1, 2020 can get this by signing up for the Care Premium service. Milestone will provide technical support to customers requiring support beyond June 1, 2022 on individual contract basis.
Previous versions of XProtect Enterprise have been terminated. For more information about how to upgrade, please contact Milestone.

XProtect Professional+

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2017 R3 General availability October 5, 2017   October 5, 2020 October 5, 2021
2017 R2 General availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021

XProtect Professional

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2017 R3 General availability October 5, 2017   October 5, 2020 October 5, 2021
2017 R2 General availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021
2017 R1 Limited availability February 15, 2017 September 8, 2017 February 15, 2020 February 15, 2021
2016 R3 Limited availability October 10, 2016 May 15, 2017 October 10, 2019 October 10, 2020
2016 R2 Limited availability  June 1, 2016 January 10, 2017  June 1, 2019  June 1, 2020
2016 Limited availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
2014 Discontinued May 21, 2014 December 15, 2015 May 21, 2017 May 21, 2018
Previous versions of XProtect Professional have been terminated. Please contact Milestone for more information on how to upgrade.

XProtect Express+

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2017 R3 General availability October 5, 2017   October 5, 2020 October 5, 2021
2017 R2 General availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021

XProtect Express

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2017 R3 General availability October 5, 2017   October 5, 2020 October 5, 2021
2017 R2 General availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021
2017 R1 Limited availability February 15, 2017 September 8, 2017 February 15, 2020 February 15, 2021
2016 R3 Limited availability October 10, 2016 May 15, 2017  October 10, 2019 October 10, 2020
2016 R2 Limited availability  June 1, 2016 January 10, 2017  June 1, 2019  June 1, 2020
2016 Limited availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
2014 Discontinued May 21, 2014 December 15, 2015 May 21, 2017 May 21, 2018

Previous versions of XProtect Express have been terminated. For more information about how to upgrade, please contact Milestone.

XProtect Essential+

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2017 R3 General availability October 5, 2017      
2017 R2 Discontinued October 5, 2017 --  October 5, 2017 October 5, 2017

XProtect Essential

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2017 R1 Discontinued* February 15, 2017 May 15, 2017 June 8, 2017 February 15, 2021
2016 R3 Discontinued* October 10, 2016 May 15, 2017 June 8, 2017 October 10, 2020
2016 R2 Limited availability  June 1, 2016 January 10, 2017  June 1, 2019  June 1, 2020
2016 Limited availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
2014 Discontinued May 21, 2014 December 15, 2015 May 21, 2017 May 21, 2018

Previous versions of XProtect Essential have been terminated. For more information about how to upgrade, please contact Milestone.
XProtect Essential 2016 R3 and 2017 R1 are no longer available as a free download. Upon license re-registration of XProtect Essential, Milestone recommends users download the new free product, XProtect Essential+.
*These product versions hold the status discontinued, with the exception that the software is no longer available on the Milestone website.

XProtect Go

VersionCurrent statusGeneral availability
2016 R2 Discontinued* June 1, 2016
2016 Discontinued* December 15, 2015
2014 Discontinued* May 21, 2014
2013 Discontinued* October 7, 2013
XProtect Go, previous free product and replaced by XProtect Essential+ is no longer available as a free download. Upon license re-registration of XProtect Go, Milestone recommends users download the new free product, XProtect Essential+.
**These product versions hold the status discontinued, with the exception that the software is no longer available on the Milestone website.

Milestone XProtect add-on products

XProtect Access Control Module

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2015 Limited availability April 15, 2015 March 15, 2016 April 15, 2018 April 15, 2019
2014 Discontinued May 21, 2014 August 21, 2014 May 21, 2017 May 21, 2018

XProtect Access

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2017 R3 General availability October 5, 2017   October 5, 2020 October 5, 2021
2017 R2 General availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021
2017 R1  Limited availability February 15, 2017 September 8, 2017 February 15, 2020 February 15, 2021  
2016 R3 Limited availability October 10, 2016 May 15, 2017 October 10, 2019 October 10, 2020
2016 R2 Limited availability June 1, 2016 January 10, 2017 June 1, 2019 June 1, 2020
2016 Limited availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019

XProtect LPR

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2017 R3 General availability October 5, 2017   October 5, 2020 October 5, 2021
2017 R2 General availability June 8, 2017, 2017 January 5, 2018 June 8, 2020 June 8, 2021
2017 R1 Limited availability February 15, 2017 September 8, 2017 February 15, 2020 February 15, 2021
2016 R3 Limited availability October 10, 2016 May 15, 2017 October 10, 2019 October 10, 2020
2016 R2 Limited availability June 1, 2016 January 10, 2017 June 1, 2019 June 1, 2020
2016 Limited availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
2015 Limited availability April 15, 2015 March 15, 2016 April 15, 2018 April 15, 2019

Previous versions of XProtect LPR have been terminated.

XProtect Screen Recorder

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2017 R3 General availability October 5, 2017   October 5, 2020 October 5, 2021
2017 R2 General availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021
2017 R1 Limited availability February 15, 2017 September 8, 2017 February 15, 2020 February 15, 2021
2016 R3 Limited availability October 10, 2016 May 15, 2017 October 10, 2019 October 10, 2020
2016 R2 Limited availability June 1, 2016 January 10, 2017 June 1, 2019 June 1, 2020
2016 Limited availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019

Previous versions of XProtect Screen Recorder have been terminated.

XProtect Smart Wall

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2017 R3 General availability October 5, 2017   October 5, 2020 October 5, 2021
2017 R2 General availability June 8, 2017  January 5, 2018 June 8, 2020 June 8, 2021
2017 R1 Limited availability February 15, 2017  September 8, 2017 February 15, 2020 February 15, 2021
2016 R3 Limited availability October 10, 2016 May 15, 2017 October 10, 2019 October 10, 2020
2016 R2 Limited availability June 1, 2016 January 10, 2017 June 1, 2019 June 1, 2020
2016 Limited availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
2014 Discontinued May 21, 2014 March 15, 2016 May 21, 2017 May 21, 2018

Previous versions of XProtect Smart Wall have been terminated.

XProtect Transact

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2017 R3 General availability October 5, 2017   October 5, 2020 October 5, 2021
2017 R2 General availability  June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021
2017 R1  Limited availability February 15, 2017 September 8, 2017  February 15, 2020 February 15, 2021
2016 R3 Limited availability October 10, 2016 May 15, 2017 October 10, 2019 October 10, 2020
2016 R2 Limited availability June 1, 2016 January 10, 2017 June 1, 2019 June 1, 2020
2016 Limited availability December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
2.5 Discontinued November 22, 2007 -- May 21, 2017 May 21, 2018
Previous versions of XProtect Transact have been terminated. For more information, please contact Milestone.

Milestone Utilities

Software Manager

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
1.5 General availability September 6, 2012 September 6, 2016 September 6, 2017 September 6, 2018

System Watch

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
1.0 Limited availability September 6, 2012 September 6, 2013 September 6, 2015 September 6, 2016

Terminated products

Terminated products

Product NameTerminated
Surveillance LITE 1.x January 4, 2003
Surveillance PRO 1.x January 11, 2003
Surveillance XXV 2.x January 12, 2004
Surveillance XXV 3.x January 8, 2005
XProtect Entry 1.3 January 12, 2005
XProtect Business 3.x January 5, 2007
Advanced Remote Client 1.1 January 7, 2008
XProtect Basis 4.0 December 31, 2008
XProtect Basis + 6.5 November 21, 2012
XProtect Matrix November 21, 2012
XProtect PDA Client May 21, 2013
XProtect Analytics September 2, 2015
XProtect Central July 1, 2014
XProtect Analytics Agent Vi Plug-in September 2, 2015
XProtect Analytics Bosch Plug-in September 2, 2015
XProtect Analytics Generic VA Plug-in September 2, 2015
XProtect Analytics LPR Plug-in September 2, 2015
XProtect NVR SE April 4, 2015
XProtect Essential NVR April 4, 2015