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Milestone Product Lifecycle

Milestone products have a lifecycle with several stages, depending on their availability and support. For more information on the details of each stage and how it applies to the different products, please see below product lifecycle sections on:


Milestone XProtect video management software

Milestone’s Video Management Software products change status from General Availability to Limited Availability three months after a similar or substituting product has been released. In special cases where a newer version has not been released, Limited Availability will start one year from the General Availability date. Milestone guarantees a minimal availability period of four years for all its VMS products, in which the product becomes Discontinued after three years from its General Availability date and Terminated after four years. Milestone reserves the right to prolong the lifespan of its products at its sole discretion.

 General availabilityLimited availabilityDiscontinuedTerminated
Product available for new sale through partners Yes No No No
Product available for expansion3 sale through partners Yes Yes Yes No
Product resources and specifications available on Milestone website Yes No No No
Product documentation and manuals available on Milestone website Yes Yes Yes No
Software available on Milestone website Yes Yes Yes No
Free online Self-Help support resources Yes Yes Yes No
Free support¹ via phone and web form Yes Yes No No
Priority support (paid) services² Yes Yes No No
Service releases fixing relevant bugs Yes No No No
Operation-critical hotfixes Yes Yes No No
1 Partner support option: Help-Desk
2 Partner support option: Milestone Care Premium and Milestone Care Elite
Expansion sale covers purchase of additional device licenses, Milestone Interconnect™ camera or other types of connection licenses to an existing system (base license)
Please note: The information contained below represents the current status of Milestone products as of the indicated date. This information shall not be construed as a legally binding commitment, but rather as information subject to change occasionally, without prior notice. Milestone makes no warranties, express, implied or statutory, by posting the document or about the information in the document.

* The above availability status rules also refer to all Milestone’s clients including XProtect Smart Client, XProtect Web Client, and XProtect Mobile



Milestone XProtect video management software

 

XProtect Corporate

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2019 R1 General availability  February 5, 2019   February 5, 2022 February 5, 2023
2018 R3 General availability October 2, 2018  May 5, 2019 October 2, 2021 October 2, 2022
2018 R2 Limited availability  June 7, 2018 January 2, 2019 June 7, 2021 June 7, 2022
2018 R1 Limited availability February 20, 2018 September 7, 2018 February 20, 2021 February 20, 2022
2017 R3 Limited availability October 5, 2017 May 20, 2018 October 5, 2020 October 5, 2021
2017 R2 Limited availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021
2017 R1 Limited availability February 15, 2017  September 8, 2017 February 15, 2020 February 15, 2021
2016 R3 Limited availability October 10, 2016 May 15, 2017 October 10, 2019 October 10, 2020
2016 R2 Limited availability June 1, 2016 January 10, 2017 June 1, 2019 June 1, 2020
2016 Discontinued December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
Previous versions of XProtect Corporate have been terminated. For more information about how to upgrade, please contact Milestone.

XProtect Expert

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2019 R1 General availability  February 5, 2019   February 5, 2022 February 5, 2023
2018 R3 General availability October 2, 2018  May 5, 2019 October 2, 2021 October 2, 2022
2018 R2 Limited availability  June 7, 2018 January 2, 2019 June 7, 2021 June 7, 2022
2018 R1 Limited availability February 20, 2018 September 7, 2018 February 20, 2021 February 20, 2022
2017 R3 Limited availability October 5, 2017 May 20, 2018 October 5, 2020 October 5, 2021
2017 R2 Limited availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021
2017 R1 Limited availability February 15, 2017 September 8, 2017 February 15, 2020 February 15, 2021
2016 R3 Limited availability October 10, 2016 May 15, 2017 October 10, 2019 October 10, 2020
2016 R2 Limited availability June 1, 2016 January 10, 2017 June 1, 2019 June 1, 2020
2016 Discontinued December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019

XProtect Enterprise

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2016 R2 General availability June 1, 2016 -- June 1, 2020 *) June 1, 2022 *)
2016 Discontinued December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019
Please note that the 2016 R2 version is the final release of XProtect Enterprise. No further releases of this product are planned.
*) Customers wanting support on XProtect Enterprise after June1, 2020 can get this by signing up for the Care Premium service. Milestone will provide technical support to customers requiring support beyond June 1, 2022 on individual contract basis.
Previous versions of XProtect Enterprise have been terminated. For more information about how to upgrade, please contact Milestone.

XProtect Professional+

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2019 R1 General availability  February 5, 2019   February 5, 2022 February 5, 2023
2018 R3 General availability October 2, 2018  May 5, 2019 October 2, 2021 October 2, 2022
2018 R2 Limited availability  June 7, 2018 January 2, 2019 June 7, 2021 June 7, 2022
2018 R1 Limited availability February 20, 2018 September 7, 2018 February 20, 2021 February 20, 2022
2017 R3 Limited availability October 5, 2017 May 20, 2018 October 5, 2020 October 5, 2021
2017 R2 Limited availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021

XProtect Professional

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2019 R1 General availability  February 5, 2019   February 5, 2022 February 5, 2023
2018 R3 General availability October 2, 2018  May 5, 2019 October 2, 2021 October 2, 2022
2018 R2 Limited availability  June 7, 2018 January 2, 2019 June 7, 2021 June 7, 2022
2018 R1 Limited availability February 20, 2018 September 7, 2018 February 20, 2021 February 20, 2022
2017 R3 Limited availability October 5, 2017 May 20, 2018 October 5, 2020 October 5, 2021
2017 R2 Limited availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021
2017 R1 Limited availability February 15, 2017 September 8, 2017 February 15, 2020 February 15, 2021
2016 R3 Limited availability October 10, 2016 May 15, 2017 October 10, 2019 October 10, 2020
2016 R2 Limited availability June 1, 2016 January 10, 2017 June 1, 2019 June 1, 2020
2016 Discontinued December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019

XProtect Express+

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2019 R1 General availability  February 5, 2019   February 5, 2022 February 5, 2023
2018 R3 General availability October 2, 2018  May 5, 2019 October 2, 2021 October 2, 2022
2018 R2 Limited availability  June 7, 2018 January 2, 2019 June 7, 2021 June 7, 2022
2018 R1 Limited availability February 20, 2018 September 7, 2018 February 20, 2021 February 20, 2022
2017 R3 Limited availability October 5, 2017 May 20, 2018 October 5, 2020 October 5, 2021
2017 R2 Limited availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021

XProtect Express

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2019 R1 General availability  February 5, 2019   February 5, 2022 February 5, 2023
2018 R3 General availability October 2, 2018  May 5, 2019 October 2, 2021 October 2, 2022
2018 R2 Limited availability  June 7, 2018 January 2, 2019 June 7, 2021 June 7, 2022
2018 R1 Limited availability February 20, 2018 September 7, 2018 February 20, 2021 February 20, 2022
2017 R3 Limited availability October 5, 2017 May 20, 2018 October 5, 2020 October 5, 2021
2017 R2 Limited availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021
2017 R1 Limited availability February 15, 2017 September 8, 2017 February 15, 2020 February 15, 2021
2016 R3 Limited availability October 10, 2016 May 15, 2017 October 10, 2019 October 10, 2020
2016 R2 Limited availability June 1, 2016 January 10, 2017 June 1, 2019 June 1, 2020
2016 Discontinued December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019

XProtect Essential+

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2019 R1 General availability  February 5, 2019   February 5, 2022 February 5, 2023
2018 R3 General availability October 2, 2018  May 5, 2019 October 2, 2021 October 2, 2022
2018 R2 Limited availability  June 7, 2018 January 2, 2019 June 7, 2021 June 7, 2022
2018 R1 Limited availability February 20, 2018 September 7, 2018 February 20, 2021 February 20, 2022
2017 R3 Limited availability October 5, 2017 May 20, 2018 October 5, 2020 October 5, 2021
2017 R2 Limited availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021

XProtect Essential

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2017 R1 Discontinued* February 15, 2017 May 15, 2017 June 8, 2017 February 15, 2021
2016 R3 Discontinued* October 10, 2016 May 15, 2017 June 8, 2017 October 10, 2020
2016 R2 Limited availability  June 1, 2016 January 10, 2017  June 1, 2019  June 1, 2020
2016 Discontinued December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019

Previous versions of XProtect Essential have been terminated. For more information about how to upgrade, please contact Milestone.
*These product versions hold the status discontinued, with the exception that the software is no longer available on the Milestone website.

XProtect Go

VersionCurrent statusGeneral availability
2016 R2 Discontinued* June 1, 2016
2016 Discontinued* December 15, 2015
2014 Discontinued* May 21, 2014
2013 Discontinued* October 7, 2013
XProtect Go, previous free product and replaced by XProtect Essential+ is no longer available as a free download. Upon license re-registration of XProtect Go
**These product versions hold the status discontinued, with the exception that the software is no longer available on the Milestone website.

Milestone XProtect add-on products

XProtect Access Control Module

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2015 Discontinued April 15, 2015 March 15, 2016 April 15, 2018 April 15, 2019

XProtect Access

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated

2019 R1

General availability February 5, 2019   February 5, 2022 February 5, 2023
2018 R3 General availability October 2, 2018  May 5, 2019 October 2, 2021 October 2, 2022
2018 R2 Limited availability June 7, 2018 January 2, 2019 June 7, 2018, 2021 June 7, 2018, 2022
2018 R1 Limited availability February 20, 2018 September 7, 2018 February 20, 2021 February 20, 2022
2017 R3 Limited availability October 5, 2017 May 20, 2018 October 5, 2020 October 5, 2021
2017 R2 Limited availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021
2017 R1 Limited availability February 15, 2017 September 8, 2017 February 15, 2020 February 15, 2021  
2016 R3 Limited availability October 10, 2016 May 15, 2017 October 10, 2019 October 10, 2020
2016 R2 Limited availability June 1, 2016 January 10, 2017 June 1, 2019 June 1, 2020
2016 Discontinued December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019

XProtect LPR

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2018 R3 General availability October 2, 2018   October 2, 2021 October 2, 2022
2018 R2 Limited availability June 7, 2018 January 2, 2019 June 7, 2018, 2021 June 7, 2018, 2022
2018 R1 Limited availability February 20, 2018 September 7, 2018 February 20, 2021 February 20, 2022
2017 R3 Limited availability October 5, 2017 May 20, 2018 October 5, 2020 October 5, 2021
2017 R2 Limited availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021
2017 R1 Limited availability February 15, 2017 September 8, 2017 February 15, 2020 February 15, 2021  
2016 R3 Limited availability October 10, 2016 May 15, 2017 October 10, 2019 October 10, 2020
2016 R2 Limited availability June 1, 2016 January 10, 2017 June 1, 2019 June 1, 2020
2016 Discontinued December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019

Previous versions of XProtect LPR have been terminated.

XProtect Screen Recorder

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2019 R1 General availability  February 5, 2019   February 5, 2022 February 5, 2023
2018 R3 General availability October 2, 2018  May 5, 2019 October 2, 2021 October 2, 2022
2018 R2 Limited availability June 7, 2018 January 2, 2019 June 7, 2018, 2021 June 7, 2018, 2022
2018 R1 Limited availability February 20, 2018 September 7, 2018 February 20, 2021 February 20, 2022
2017 R3 Limited availability October 5, 2017 May 20, 2018 October 5, 2020 October 5, 2021
2017 R2 Limited availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021
2017 R1 Limited availability February 15, 2017 September 8, 2017 February 15, 2020 February 15, 2021  
2016 R3 Limited availability October 10, 2016 May 15, 2017 October 10, 2019 October 10, 2020
2016 R2 Limited availability June 1, 2016 January 10, 2017 June 1, 2019 June 1, 2020
2016 Discontinued December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019

Previous versions of XProtect Screen Recorder have been terminated.

XProtect Smart Wall

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2018 R3 General availability October 2, 2018   October 2, 2021 October 2, 2022
2018 R2 Limited availability June 7, 2018 January 2, 2019 June 7, 2021 June 7, 2022
2018 R1 Limited availability February 20, 2018 September 7, 2018 February 20, 2021 February 20, 2022
2017 R3 Limited availability October 5, 2017 May 20, 2018 October 5, 2020 October 5, 2021
2017 R2 Limited availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021
2017 R1 Limited availability February 15, 2017 September 8, 2017 February 15, 2020 February 15, 2021
2016 R3 Limited availability October 10, 2016 May 15, 2017 October 10, 2019 October 10, 2020
2016 R2 Limited availability June 1, 2016 January 10, 2017 June 1, 2019 June 1, 2020
2016 Discontinued December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019

Previous versions of XProtect Smart Wall have been terminated.

XProtect Transact

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2019 R1 General availability  February 5, 2019   February 5, 2022 February 5, 2023
2018 R3 General availability October 2, 2018  May 5, 2019 October 2, 2021 October 2, 2022
2018 R2 Limited availability June 7, 2018 January 2, 2019 June 7, 2021 June 7, 2022
2018 R1 Limited availability February 20, 2018 September 7, 2018 February 20, 2021 February 20, 2022
2017 R3 Limited availability October 5, 2017 May 20, 2018 October 5, 2020 October 5, 2021
2017 R2 Limited availability June 8, 2017 January 5, 2018 June 8, 2020 June 8, 2021
2017 R1  Limited availability February 15, 2017 September 8, 2017  February 15, 2020 February 15, 2021
2016 R3 Limited availability October 10, 2016 May 15, 2017 October 10, 2019 October 10, 2020
2016 R2 Limited availability June 1, 2016 January 10, 2017 June 1, 2019 June 1, 2020
2016 Discontinued December 15, 2015 September 1, 2016 December 15, 2018 December 15, 2019

Previous versions of XProtect Transact have been terminated. For more information, please contact Milestone.

Milestone Utilities

Software Manager

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2018 R3 General availability October 2, 2018   October 2, 2021 October 2, 2022
2018 R2 Limited availability June 7, 2018 January 2, 2019 June 7, 2021 June 7, 2022
1.5 Discontinued September 6, 2012 September 6, 2016 September 6, 2017 September 6, 2018

Husky X Series

 General availabilityLimited availabilitySustainingDiscontinuedTerminated
Product available for new sale through partners Yes Yes No No No
Product available for expansion1 sale through partners N/A N/A N/A N/A N/A
Product promotion resources and specifications available on Milestone website Yes Yes No No No
Product support documentation and manuals available on Milestone website Yes Yes Yes Yes No
Annual release of new software images available on Milestone website2 Yes Yes Yes No No
Milestone Care Plus available3 N/A N/A N/A N/A N/A
Service releases fixing relevant bugs4 Yes Yes Yes No No
Operation-critical hotfixes4 Yes Yes Yes No No
Warranty – RMA5 Yes Yes Yes Yes No
Free online Self-Help support resources Yes Yes Yes Yes No
Free support6 via phone and web form Yes Yes Yes No No
Priority support (paid) services7 N/A N/A N/A N/A N/A
Expansion sale covers purchase of additional XProtect VMS device licenses and is governed by the lifecycle of the used XProtect VMS product.
Milestone provides one software image based on the R1 release of the XProtect VMS software each year. The availability of these images are dependent on the availability of new releases of the underlying XProtect VMS software.
Milestone Care Plus coverage can only be purchased for the used XProtect VMS product.
4 Hotfixes and other corrective measures concerning the XProtect VMS fixes are governed by the lifecycle of the used XProtect VMS product.
Husky units covered by Milestone Limited Hardware Warranty can be returned for repair if the unit is authorized for repair by Milestone Technical Support.
Partner support option: Help-Desk.
Via Milestone Care Premium and Milestone Care Elite, and coverage can only be purchased for the used XProtect VMS product.
 

Husky X Series

Husky X Series

Husky productCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
Huksy X2 General availability December 7, 2018      
Husky X8 General availability November 2, 2018      

Husky M Series

 General availabilityLimited availabilitySustainingDiscontinuedTerminated
Product available for new sale through partners Yes Yes1 No No No
Product available for expansion2 sale through partners Yes Yes Yes Yes No
Product promotion resources on Milestone website Yes No No No No
Product specifications available on Milestone website Yes Yes Yes No No
Product support documentation and manuals available on Milestone website Yes Yes Yes Yes No
Annual release of new software images available on Milestone website3 Yes Yes Yes No No
Milestone Care Plus available4 Yes Yes Yes Yes No
Service releases fixing relevant bugs5 Yes Yes Yes No No
Operation-critical hotfixes Yes Yes Yes No No
Warranty – RMA6 Yes Yes Yes Yes No
Free online Self-Help support resources Yes Yes Yes Yes No
Free support7 via phone and web form Yes Yes Yes No No
Priority support (paid) services8 Yes Yes Yes No No
1 Limited availability in product stocks and should expect longer dispatch times.
2 Expansion sale covers purchase of additional XProtect VMS device licenses, Milestone Interconnect™ camera or other types of connection licenses to an existing system (base license).
Milestone provides one software image based on the R1 release of the XProtect VMS software each year from 2020. In 2019, the software image for Husky M20/M30/M50 will be based on 2019 R2, while for Husky M500A/M550A it will be based on 2018 R3. The availability of these images are dependent on the lifecycle of the underlying XProtect VMS new software releases.
4 Milestone Care Plus coverage can be purchased for up to 5 years from initial purchase date of the Husky unit.
5 Bug fixes are addressed by the annual image released for the Husky unit.
6 Husky units covered by Milestone Limited Hardware Warranty can be returned for repair if the unit is authorized for repair by Milestone Technical Support.
7 Partner support option: Help-Desk.
Via Milestone Care Premium and Milestone Care Elite.
 

Husky M Series

Husky M Series

Husky productCurrent statusGeneral availabilityLimited availabilitySustainingDiscontinuedTerminated
Huksy M10 Discontinued*   October 1, 2017 N/A December 31, 2017 October 1, 2020
Husky M20 Limited availability   December 11, 2018 June 30, 2019 December 11, 2021 June 30, 2024
Husky M30 Sustaining   February 6, 2018 July 31, 2018 February 6, 2021 July 31, 2021
Husky M50 Limited availability   December 11, 2018 June 30, 2019 December 11, 2021 June 30, 2024
Husky M500A Limited availability   December 11, 2018 June 30, 2019 December 11, 2021 June 30, 2024
Husky M550A Limited availability   December 11, 2018 June 30, 2019 December 11, 2021 June 30, 2024
* For Husky M10, Care purchases and expansion purchases are no longer available.

Terminated products

Terminated products

Product NameTerminated
Surveillance LITE 1.x January 4, 2003
Surveillance PRO 1.x January 11, 2003
Surveillance XXV 2.x January 12, 2004
Surveillance XXV 3.x January 8, 2005
XProtect Entry 1.3 January 12, 2005
XProtect Business 3.x January 5, 2007
Advanced Remote Client 1.1 January 7, 2008
XProtect Basis 4.0 December 31, 2008
XProtect Basis + 6.5 November 21, 2012
XProtect Matrix November 21, 2012
XProtect PDA Client May 21, 2013
XProtect Analytics September 2, 2015
XProtect Central July 1, 2014
XProtect Analytics Agent Vi Plug-in September 2, 2015
XProtect Analytics Bosch Plug-in September 2, 2015
XProtect Analytics Generic VA Plug-in September 2, 2015
XProtect Analytics LPR Plug-in September 2, 2015
XProtect NVR SE April 4, 2015
XProtect Essential NVR April 4, 2015
System watch 1.0 September 6, 2016