Customers are experiencing a critical issue where the XProtect Management Server fails to start after installing recent Windows updates. If you have been affected, please uninstall the following updates—KB5066835, KB5066131, KB5064401, KB5065789—and restart your machine. If that does not fix the issue, please contact support
We are actively investigating the root cause and working on a solution.
We recommend postponing non-critical Windows updates until further notice to avoid potential disruptions.

Get in touch
We are looking forward to hearing from you. Please select how we can help you below.
Contact sales support
Get answers to license questions. It's not possible to place an order over the phone, but we can check on the status of existing orders.
AMERICAS

Email: americassalessupport@milestonesys.com 



Opening hours: 06:00 - 17:00 (PST), Monday - Friday

USA

+1 503 350 1100

Toll Free: +1 877 350 1101

Mexico

+52 55 2789 0328

Argentina

+54 11 5252-8790

Brazil

+55 11 3197-6520

Toll Free: 0800 761 0149

Colombia

+57 1 5088163

Chile

Toll Free: 800 231741

Dominican Republic 

Toll Free: 1800-203-97621

Paraguay 

Toll Free: 980-011-0333

Peru

Toll Free: 0800-56023

Uruguay

Toll Free: 4019-1188

EMEA

Email: purchase@milestone.dk

Opening hours: Europe, Middle East and Africa: 08:00 - 17:00 (CET), Monday - Friday Middle East and Africa: 08:00 - 12:00 (CET), Sunday

Denmark

+45 88 300 300

France

+33 1 84 02 03 16

Germany 

+49 89 20000 757

Italy

+39 02 94 75 10 82

UK

+44 11 84 02 47 26

Austria

+43 720 568180

Netherlands

+31 20 262 5597

Spain

+34 9 33 937 064

Sweden

+46 4 42 50 10 12

Switzerland

+41 225 441280

UAE 

+971 4 559 2710

Southern Africa

+27 10 500 8793

APAC

Email: apacsalessupport@milestonesys.com



Opening hours: 09:00 - 17:00 (GTM+8), Monday - Friday

Singapore

+65 3158 9911

Australia

+61 3 8518 4790

Japan 

+81 3-4579-5657

Hong Kong

+852 5808 3736

India

+91 80 4645 9999

New Zealand

+64 9-801 0619

Media inquiries
If you have any questions related to press or media, please reach out to us:

Lisbeth Nedergaard

VP, Global Communications lin@milestone.dk

+45 41 76 02 72

Lars Lemche

Global Communications Manager lle@milestone.dk 

+45 26 14 01 14

Sophie Bahn Cederstrøm

Senior Communications Business Partner  sce@milestone.dk

+45 50 84 29 55

You will be logged out in
5 minutes and 0 seconds
For your security, sessions automatically end after 15 minutes of inactivity unless you choose to stay logged in.