“We installed an IP camera in a corner of a room at the clinic to capture images from a 90° angle. To optimize the performance of the sound feature, we customized the system by placing the digital microphone, which is normally embedded in the camera, in the middle of the room,” says Luca Boschetti, Project Manager at Comitel.
The system uses Milestone’s XProtect™ Express+ platform. Recordings are automatically sent to an external server, where they are stored in adherence to the EU’s General Data Protection Regulation (GDPR).
It’s important for medical staff to follow patients’ condition over time and refer back to previous recordings. For this, Comitel uses Milestone XProtect to automatically transfer video recordings to a secondary storage, when required by GDPR. This way, data is only accessible to relevant medical staff.
With XProtect’s multiple customization features, Comitel also set up virtual “start” and “stop” buttons so medical staff can control when patients were being recorded.
“To comply with privacy regulations, it is crucial for us to operate the system only when we really need it,” says Russo.