We know that your Milestone installation is important to your business. You might not access your video recordings every day, but when something does happen, you want to make sure that the footage is there when you need it.
To help your system stay up and running, we’ve created Customer Dashboard, an online service for your system integrator. Using Customer Dashboard, your integrator can monitor the health of your system in real-time, receive status updates and keep track of technical incidents. System uptime reports and customizable notifications help integrators address potential system issues before they disrupt your business. The result is a continuously-operating Milestone system that meets your business requirements.
Customer Dashboard requires an active Milestone Care™ Plus subscription and an Internet connection.
Find out more about Milestone Care Plus
Find out more about the benefits of connecting your system to the Internet
See if Customer Dashboard is available for your Milestone product
For the following versions and later:
*Effective October 7, 2016, it will no longer be possible to purchase Milestone Care Plus (which includes access to Customer Dashboard) for XProtect Essential 2013. Effective May 21, 2017, it will no longer be possible to purchase Milestone Care Plus for XProtect Essential 2014. Effective December 15, 2018 it will no longer be possible to purchase Milestone Care Plus for XProtect Essential 2016. For XProtect Essential 2016 R3 and higher, Customer Dashboard is available by purchasing a subscription pack. Please see the XProtect Essential product page for more information.