The shipping industry faces the challenge of transporting millions of containers, as well as ensuring safety and border control. With a widespread and complex site, XProtect® video surveillance software provides an effective overview for port authorities. The integration of third-party systems, such as container ID tracking or geographic information system (GIS) mapping, enables site-wide coordination and efficient port operations.

Industry characteristics

  • Multiple users and stakeholders including harbor police, customs, intermodal shipping customers, border patrol, chemical companies and oil/natural gas suppliers.

Security concerns

  • Weather
  • Misplaced containers
  • Theft
  • Drug trafficking
  • Perimeter protection
  • Loss prevention
  • Human trafficking
  • Weapons smuggling
  • Hazardous materials tracking

More than security

  • Locate misplaced goods
  • Health and safety: prevent injuries to staff and damage to goods
  • Operations: ensure effective work processes
  • Comply with government standards


Industry demands

  • Centralized management
  • Ability to respond quickly to active alarms
  • Works with add-on products and third-party integrations
  • Easily navigate between cameras spread across multiple buildings
  • Proactively monitor multiple cameras at the same time
  • Capability to always access video recordings of critical situations
  • Documentation of safety concerns or policy violations by employees
  • Mobile access to live or recorded video streams on smartphones or tablets for patrols
  • Multiple system users with different access credentials


Suggested Milestone solutions

XProtect® Corporate

Designed for large, high-security installations distributed across multiple locations. With support for an unlimited number of cameras, users and sites, XProtect Corporate is flexible software with no limits.

XProtect® Smart Wall

XProtect Smart Wall is an advanced add-on video wall product that improves response time by displaying all the video data in your installation and giving a complete overview of large surveillance centers.

Third-party software integrations

Milestone XProtect video management software integrates with a wide range of third-party software applications and cameras. This enables users the freedom to create a custom solution to fit their needs and budget, and provides the possibility to expand with future innovations. 

Milestone Federated Architecture

Milestone Federated Architecture provides users with access to video, audio and other systems across all the individual XProtect Corporate systems in the federated hierarchy, based on the correct user rights.

XProtect Mobile

XProtect Mobile gives instantaneous access to Milestone surveillance systems via Wi-Fi, 3G or 4G connections. With XProtect Mobile users can view, play back and export video, control outputs and push live video from the device’s camera, helping users see what’s important to them.

Solution features

  • Supports an unlimited number of cameras and servers
  • Supports third-party integrations
  • Interactive maps and Camera Navigator allow users to navigate easily across the entire surveillance installation
  • A prioritized alarm list to gain an overview regarding active alarms and their severity
  • Ability to bookmark certain video sections for further investigation
  • Video database encryption and digital signing prevent video evidence from being tampered with
  • A flexible user rights structure allows multiple users and administrators access to any combination of sites
  • Automatic container code recognition is a software integration able to read ISO container codes
  • Milestone Federated Architecture provides users with access to video, audio and other systems across all the individual XProtect Corporate systems in the federated hierarchy, based on the correct user rights
  • Edge Storage ensures video is always stored even when there is a system or network failure
  • XProtect Smart Wall gives operators a detailed situational overview
  • With Video Push, security officers can transmit live video from problem areas to a central security office


Contact us to learn more about customized surveillance solutions for seaports.

Customer stories

Trondheim Harbor

As a “hub” for 12 neighboring harbors Trondheim needed to advance its video surveillance system in order to centrally monitor all 13 sites which included Trondheim Harbor plus the neighboring 12 harbors. This surveillance needed to take place from a single location so they could become more proactive in addressing the variety of harbor issues.

Read more about Trondheim Harbor