Milestone Systems City Surveillance

City surveillance

Many city officials around the world are purchasing centralized surveillance management systems to better protect their communities. Large cities require more resources to handle threats such as vehicle theft, pickpockets, assaults, gang violence and shootings. Award-winning XProtect® video management software can improve overall public safety by reducing response times and providing law enforcement agencies with the ability to handle emergencies in a more effective way.

Industry characteristics

  • Police department needs to monitor video from hundreds or possibly thousands of cameras spread across a city or county

Security concerns

  • Thefts
  • Assaults
  • Gang violence
  • Drug dealing
  • Gun shots

Industry demands

  • Ability to respond quickly to active alarms
  • Open platform makes it possible to integrate add-on products and third-party applications such as video analytics, face recognition and license plate recognition
  • Capability to always access video recordings of critical situations
  • Easy to navigate between cameras spread across a large geographical area
  • Proactively monitor multiple cameras at the same time
  • Multiple system users with different access credentials
  • Can be accessed from any computer or on-the-go

Suggested Milestone solutions

XProtect® Corporate

Designed for large, high-security installations distributed across multiple locations. With support for an unlimited number of cameras, users and sites, XProtect Corporate is flexible software with no limits.

Third-party integrations

Milestone XProtect video management software integrates with a wide range of third-party software applications and cameras. This enables users the freedom to create a custom solution to fit their needs and budget, and provides the possibility to expand with future innovations. 

XProtect Mobile

XProtect Mobile gives instantaneous access to Milestone surveillance systems via Wi-Fi, 3G or 4G connections. With XProtect Mobile users can view, play back and export video, control outputs and push live video from the device’s camera, helping users see what’s important to them.

XProtect® Smart Wall

XProtect Smart Wall is an advanced add-on video wall product that improves response time by displaying all the video data in your installation and giving a complete overview of large surveillance centers.

Solution features

  • Unlimited number of cameras and servers
  • Instantly share information for immediate intervention
  • Open platform makes it easy to integrate technology and hardware to customize any system
  • User-friendly interface
  • Interactive maps and Camera Navigator to easily move across a wide geographical location with thousands of cameras
  • Supports integration with various sensors, such as gun shot detection, and when the sensor is triggered, emergency alarm systems are notified
  • Redundant Failover Recording Servers and Edge Storage ensure video is always available even during server or network failure
  • Prioritized alarm list to gain overview about active alarms and their severity
  • Bookmark certain video sections for further investigation
  • XProtect Smart Wall offers a complete overview of cameras to improve responsiveness when an alarm sounds
  • With Video Push, security officers can transmit live video from problem areas to a central security office
  • License plate recognition reads license plate numbers and generates alerts based on defined situations such as stolen vehicles and illegal parking 


Contact us to learn more about customized surveillance solutions for cities.

Customer stories

City of Calgary 

The City of Calgary relies on Open Platform Video for Innovative, Smart City Integrations

Read more about the City of Calgary


City of Hartford 

IP Video City Surveillance Expanded to Minimize Crime, Optimize Safety. 

Read more about the City of Hartford.


Phoenix Police Department 

The Phoenix Police Department was tasked with creating a security solution for two major national sports events taking place in early February 2015. The solution required coordination with multiple cities and government agencies.

Read more about Phoenix Police Department