Security and video surveillance systems play a key role in internal risk management at banks. These systems meet incredibly high standards and requirements because securing people and assets is critical to any financial institution. Ensuring customers’ safety inside the bank or when using automatic teller machines (ATMs) dur­ing non-operational hours is a high priority. 

Industry characteristics

  • High-security deployments in branches
  • Multiple cash transportation vehicles with centralized or mobile monitoring

Security concerns

  • Assaults during hours of operation
  • Vault security
  • Criminal activities by employees or customers
  • Security outside bank
  • ATM operations
  • Money transportation from one location to another
  • Safe deposit boxes

More than security

  • Improve customer service
  • Avoid cash register disputes
  • Prevent long queues
  • Parking lot administration

Industry demands

  • Reliable and secure video evidence capture of criminal activities
  • Proactive and centralized management
  • Video surveillance system with extreme reliability
  • Ability to respond quickly to active alarms
  • Use of video walls for general visual overview
  • Capacity for add-on products and third-party integrations such as access control, video analytics or people counting
  • Easy extraction of recorded video to use as evidence
  • Multiple system users with different access credentials
  • Unlimited scalability

Suggested Milestone solutions

XProtect® Corporate

Designed for large, high-security installations distributed across multiple locations. With support for an unlimited number of cameras, users and sites, XProtect Corporate is flexible software with no limits.

Milestone Interconnect

Milestone Interconnect allows all XProtect VMS, the Milestone Husky NVRs and Milestone Arcus™ embedded appliances to be interconnected with Milestone’s premium software, XProtect Corporate. 

Milestone Federated Architecture

Milestone Federated Architecture provides users with access to video, audio and other systems across all the individual XProtect Corporate systems in the federated hierarchy, based on the correct user rights.

XProtect® Smart Wall

XProtect Smart Wall is an advanced add-on video wall product that improves response time by displaying all the video data in your installation and giving a complete overview of large surveillance centers.


XProtect Mobile

XProtect Mobile gives instantaneous access to Milestone surveillance systems via Wi-Fi, 3G or 4G connections. With XProtect Mobile users can view, play back and export video, control outputs and push live video from the device’s camera, helping users see what’s important to them.

Third-party integrations

Milestone XProtect video management software integrates with a wide range of third-party software applications and cameras. This enables users the freedom to create a custom solution to fit their needs and budget, and provides the possibility to expand with future innovations. 

Solution features

  • Unlimited scalability
  • Open platform software makes it easy to integrate with a wide range of cameras and add-on technologies
  • Edge Storage ensures video is always stored even when there is a system or network failure
  • Interactive maps and Camera Navigator allow users to navigate easily between the entire surveillance installation
  • A prioritized alarm list gives an overview of active alarms and their severity
  • Ability to bookmark certain video sections for further investigation
  • Video database encryption and digital signing prevents video evidence from being tampered with
  • A flexible user rights structure allows multiple users and administrators access to any combination of sites
  • Video Push enables security officers to transmit live video from the scene of a crime to a central security office from mobile devices such as smartphones
  • XProtect Smart Wall gives operators a detailed situational overview
  • Milestone Federated Architecture provides users with access to video, audio and other systems across all individual XProtect Corporate systems in the federated hierarchy, based on the correct user rights
  • With Edge Storage and Milestone Interconnect, vehicles can automatically transfer relevant video data to headquarters once the vehicle is stored in a garage facility with an Internet connection

Contact us to learn more about customized surveillance solutions for the banking industry.