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LucidView by Phelps2020

Solution has been tested with the following Milestone products
XProtect Essential+ supported XProtect
XProtect Express supported XProtect
XProtect Express+ supported XProtect
XProtect Professional supported XProtect
XProtect Professional+ supported XProtect
XProtect Enterprise supported XProtect
XProtect Expert supported XProtect
XProtect Corporate supported XProtect
Husky M20 not supported Husky
Husky M30 not supported Husky
Husky M50 not supported Husky
Husky M500A not supported Husky
Husky M550A not supported Husky


Phelps2020 has partnered with Milestone to offer its comprehensive video enhancement software, LucidView, as an XProtect Smart Client plugin for processing both live and playback video, providing operators the additional video details they need to resolve incidents quickly and confidently. Sample results shown below.
Unlike traditional video enhancement functions which apply a pre-determined filter, LucidView analyzes each frame in real-time to determine which of a dozen image enhancement functions should be applied and then intelligently sets the parameters for the selected functions based on a human-like assessment of the information in the frame.
This powerful algorithm results in a single plugin that corrects for a variety of image quality issues such as contrast, shadows, low-light, glare, blur, fog and haze in real-time and without any human intervention. Operators can use this feature in one of three ways: playback mode, live mode, or video analytics pre-processing.

Smart Client Playback Mode: Operators who are struggling to identify critical details from incident footage can instantly enhance a collection of images and videos with a single click. This capability uncovers people, objects and actions that were previously hidden; increasing the likelihood of resolving an incident.

Smart Client Live Mode: Operators can apply LucidView to any video feed within the Smart Client that has become difficult to interpret. In cases where an operator is monitoring and reacting to a live incident, the additional details provided by LucidView’s powerful processing can provide the critical pieces of information needed to make the right call in the moment.

Smart Client Alarm/Analytics: LucidView can be used to pre-process a video stream before video analytics routines such as facial recognition or object detection are applied. Studies by Phelps2020 have shown that pre-processing with LucidView can increase facial recognition rates by up to 107% in compromised scenes, increasing the insight from, and trust in, video analytics.


Key features

  • LucidView automatically moves between different enhancement’s without user intervention, using the information in the image to decide what enhancement needs to be applied. Issues addressed include: contrast, shadows, low-light, glare, blur, fog, haze, etc.
  • LucidView is already integrated with Milestone Smart Client as a “View”, enabling operators to process any video feed on their network in either Live or Playback mode in just a few clicks.
  • LucidView requires no parameter setting by operators or IT personnel. The LucidView suite of algorithms are able to adapt and enhance video feeds from any and all cameras.
  • LucidView is able to improve the accuracy of existing video analytics plugins by exposing hidden features prior to video analytics processing.
  • LucidView provides significant improvements in video quality and interpretability, even for feeds that have been pre-processed by on-board video enhancement routines like WDR (Wide Dynamic Range).




View screenshots

Next step

If you are interested in this third-party solution then please contact the partner directly to receive more information.

Other details

Last update: Dec 12 2018

Tested products by partner XProtect® Essential+ 2018 R3
XProtect® Essential+ 2018 R2
XProtect® Essential+ 2018 R1
XProtect® Essential+ 2017 R3
XProtect® Essential+ 2017 R2
XProtect® Express 2018 R3
XProtect® Express 2018 R2
XProtect® Express 2018 R1
XProtect® Express 2017 R3
XProtect® Express 2017 R2
XProtect® Express 2017 R1
XProtect® Express+ 2018 R3
XProtect® Express+ 2018 R2
XProtect® Express+ 2018 R1
XProtect® Express+ 2017 R3
XProtect® Express+ 2017 R2
XProtect® Professional 2018 R3
XProtect® Professional 2018 R2
XProtect® Professional 2018 R1
XProtect® Professional 2017 R3
XProtect® Professional 2017 R2
XProtect® Professional 2017 R1
XProtect® Professional+ 2018 R3
XProtect® Professional+ 2018 R2
XProtect® Professional+ 2018 R1
XProtect® Professional+ 2017 R3
XProtect® Professional+ 2017 R2
XProtect® Expert 2018 R3
XProtect® Expert 2018 R2
XProtect® Expert 2018 R1
XProtect® Expert 2017 R3
XProtect® Expert 2017 R2
XProtect® Expert 2017 R1
XProtect® Corporate 2018 R3
XProtect® Corporate 2018 R2
XProtect® Corporate 2018 R1
XProtect® Corporate 2017 R3
XProtect® Corporate 2017 R2
XProtect® Corporate 2017 R1
XProtect® Enterprise 2016 R2

Milestone Systems MIP SDK integrations are designed to be forwards and backwards compatible. We recommend that all integrations should be tested with the latest XProtect versions and Husky products in a non-production environment. Please use the partner’s contact details to directly request a more detailed compatibility report.

Supported viewing clients XProtect Smart Client
Product languages English
Industry Banking and finance, Casinos and gaming, Central monitoring stations, City surveillance, Commercial, Critical infrastructure / Utilities, Education, Government, Healthcare, Manufacturing and industrial, Residential, Retail, Sport and leisure, Transportation
Solution availability North America
Integration type Component Integration
Solution type Analytics: Artificial intelligence (AI), Forensic analytics
Documents and whitepapers Download integration brochure
Phelps2020 was founded in 2009 as an R&D firm serving the defense sector with custom computer vision solutions. Our team of industry leading computer vision PhDs have recently compiled their expertise and know-how into our flagship video enhancement product LucidView. Our goal with this product is to empower security personnel with the critical details they need to resolve incidents quickly and effectively. For more information visit
How to buy Directly to end customer
Contact information Phelps2020


The information in the Solution Finder has been derived from third-party sources and is provided to you “as is” by Milestone Systems. Milestone does not accept any responsibility or liability for the accuracy, content, completeness, legality or reliability of the information contained in the Solution Finder.