Milestone Systems Launches the Documentation Portal

Milestone Systems introduces the Documentation Portal, a convenient online portal for resellers, installers, administrators, operators and customers to access technical manuals and guides.


COPENHAGEN – February 18, 2020 - Milestone Systems, a leading provider of open platform video management, released a new online Documentation Portal as part of 2020 R1. XProtect VMS and Husky Network Video Recorder manuals and guides are now available in an easily searchable online format in one convenient portal. 

"The Milestone Documentation Portal is the first step in a journey to gather documentation in one convenient location online. Our team is committed to the ongoing development of the portal and increasing the ease of use in accessing product documentation," said Jesper Just Jensen, VP Products, Milestone Systems.

Documentation in One Location

On the Documentation Portal, users can search by product or for a specific topic across all manuals and guides, removing the obstacle of looking through numerous manuals to find the right answer. Users can still download PDFs of product manuals to start or administrate XProtect solutions, but as an added feature, users can now search for information across the documentation portal, ultimately gaining better insights and overview.

XProtect VMS Integration

When XProtect VMS is online, the 2020 R1 version will simply connect to the online Documentation Portal when the user presses F1 for Help. Offline systems will continue to utilize the installed help.

Localized Documentation

The Documentation Portal reflects existing document localizations and the user's browser settings. Localized documents appear when browsing or searching along with deliverables in English, providing language options for users.

Mobile Enabled

The mobile-enabled Documentation Portal allows users to work on the go and on any device. Digitalizing the manual and guide content also makes it easier to find information through the user's preferred search engine.

• Access the Milestone Documentation Portal here
• Download Milestone Systems logos here

For media inquiries, please contact
Jean Lim, Communications Manager, APAC
Phone: +65 6951 8074

Barbara Rizzatti, Communications Manager, Americas
Phone: +1 503 601 9749

Marlene Lyhne Sørensen, Communications Manager, EMEA
Phone: +45 50 28 75 72

Pernille Larsen, Communications Manager, Global
Phone: +45 25 60 67 24

About Milestone Systems
Milestone Systems is a leading provider of open platform video management software; technology that helps the world see how to ensure safety, protect assets and increase business efficiency. Milestone enables an open platform community that drives collaboration and innovation in the development and use of network video technology, with reliable and scalable solutions that are proven in more than 150,000 sites worldwide. Founded in 1998, Milestone is a stand-alone company in the Canon Group. For more information visit: For news and viewpoints visit our Newsroom here. Click here for information on Trademarks.