Cybersecurity Course, Video Tutorials and Best Practice Guide Help Milestone Community Gain Critical Expertise

More than 60 free Milestone video tutorials are also available online


COPENHAGEN/BEAVERTON – May 24, 2018
.  Milestone Systems, the open platform company in IP video management software (VMS), continues to expand the Learning & Performance Program for its channel partners and customers. The newest additions for supporting XProtect deployments include a course on Identifying Cybersecurity Threats and an interactive Best Practice Deployment Checklist. Free online video tutorials further improve operational skills in the Milestone community.

The Milestone XProtect Deployment Best Practice Guide released in February now has a quick 5-minute intro to show how to efficiently use this comprehensive reference tool for planning, installing, servicing and upgrading Milestone XProtect VMS products – and it has an interactive companion Deployment Checklist that can be clicked straight to the relevant product installation. Technicians and engineers can track their progress step-by-step through a project and add notes.

Milestone has also published a course called Identifying Cybersecurity Threats. This important online class covers a broad scope of cybersecurity topics that could impact XProtect VMS installations and other corporate IT systems and assets. These topics affect both the end-user organizations as well as systems integrators who design, deploy, and support the IP video surveillance systems. People completing this course will be able to identify threats against:

• Network, server, client, and device vulnerabilities

• Physical access and tampering

• Human or behavioral vulnerabilities

Almost 74% of those who took this course on identifying cybersecurity threats said they “definitely will recommend” it to others and noted that it “describes general attacks and methods while explaining XProtect-specific security options”, providing “comprehensive coverage of cybersecurity with good examples”.

Other participants reported: “It gave me information about things I did not realize as being cybersecurity issues, like social-engineering” and “The way it handles the type of threats is the best way to remember them. Using the checklist to deter a potential malicious activity is great guidance and advice for security personnel”.

The mission of the Milestone Learning & Performance team is to empower the Milestone community to perform on the job. A record number of eLearning completions are proof that these partners are dedicated to learning how to successfully and efficiently design, implement and manage Milestone solutions for their customers.

“Thousands of Milestone Partners use our Learning & Performance program monthly to achieve greater expertise for successful customer installations, and we continue to develop new ways to support this,” says Greg Willmarth, Director of Learning & Performance at Milestone Systems. “We want Milestone Partners to be well educated when working with our products, and the checklist is a great tool to show customers all that’s being accomplished.”

In Q1 of this year 13,643 eLearning courses were completed. In 2017 nearly 6,000 Milestone Partners completed 46 eLearning courses 31,000 times, spending on average 14 minutes per session - which is the typical length of a course. That dedication pays off: 87% reported being more confident in performing tasks in the field after taking an eLearning course. Also in 2017, more than 7,000 end users increased their knowledge: Milestone customers accessed more than 10,000 modules of Using the Smart Client and Web Client.

To date Milestone has also published over 60 free video tutorials on the company’s YouTube page, that clearly and concisely instruct on installing, configuring and operating XProtect video management software. Closed captioning is available on all videos and Google Translate to change text language.

Check out the video tutorials here

Take the course on using the XProtect Deployment Best Practice Checklist here

Access the XProtect Deployment Best Practice Guide here

Sign up for the course on Identifying Cybersecurity Threats here

Download link for images here

About Milestone Systems
Milestone Systems is a leading provider of open platform video management software; technology that helps the world see how to ensure safety, protect assets and increase business efficiency. Milestone enables an open platform community that drives collaboration and innovation in the development and use of network video technology, with reliable and scalable solutions that are proven in more than 150,000 sites worldwide. Founded in 1998, Milestone is a stand-alone company in the Canon Group. For more information visit: www.milestonesys.com. For more news and viewpoints visit our microsite: The Milestone Post. Click here for information on Trademarks.

Milestone Press Contacts:
Pernille Larsen, Communications Manager, Corporate & APAC
Email: pel@milestone.dk
Tel. +45 25 60 67 24

Courtney Dillon Pedersen, Communications Manager, Americas
Email: cdp@milestone.us
Tel. +1 (503) 719-3439

Jos Svendsen, Communications Manager, EMEA
Email: jos@milestone.dk
Tel. +45 28 529 383