Milestone Systems Hires and Promotes Staff to Expand Support of Americas Partner Community

Fast growth is buttressed by new resources and leadership positions

BEAVERTON – September 19, 2017. 
Milestone Systems is the global leader for open platform IP video management software (VMS), and its success calls for continued development of personnel. Internal communications, training for both management and employees, and award programs have increased in focus. To expand Milestone’s support of its active partner community, this year has already seen the hiring of new resources, and organizational developments have evolved numerous positions for well-deserved internal upward movement.

Michael Gaul joined Milestone in July as Milestone Americas Senior Support Manager. He has been in the IT sector for over 20 years with IT leadership roles for over 13 years, most recently as the CIO for a regional health system. Over his career, he has led IT technical support teams for both internal and external customers and managed budgets of more than $16 million. 

Gaul reports to Milestone Director of Technical Services Mike Sherwood, who said: “We are excited to have Michael’s guidance and wisdom in our technical leadership team to continue supporting Milestone’s record-setting growth.” 

Other new employees in Milestone include Sebastien Robitaille, who has been hired as Senior Software Engineer for Custom Development, and is based out of Montreal, Canada. He has more than 15 years of expertise with enterprise solutions.

Robert Bridges is a new Milestone Solutions Engineer working from Kansas City, Missouri. He brings with him a wealth of knowledge in the physical security space and Milestone-specific knowledge from his time spent at Johnson Controls in Lenexa, Kansas. Robert spent the last two years working as a Sales Engineer for Hikvision, the prior 4 years at JCI as a Systems Designer, 3 years at Christie Digital Systems and 9 years with Siemens building technologies.

Russell Beideman has been hired as Channel Business Manager - East Region, covering a newly created NY/NJ territory. He joins Milestone most recently from Aiphone, where he grew the business dramatically creating a new vertical market expertise for the company with property management firms in NYC. He started in the security industry at CSC as an account manager representing new technology to end users, contractors, and security integrators, quadrupling their business in two years. Russell is also a published science fiction author, and his books can be purchased on Amazon in paperback or e-book. He holds a bachelor’s degree in Earth Sciences and resides in northern New Jersey.

Diane Rivera has signed on as Milestone Contracts Manager, located in the Beaverton, Oregon, office. She has over 20 years of experience in developing, reviewing and negotiating agreements for Resellers, Distribution, GSA, federal and state government contracts, Professional Services, NDAs and MOUs. Diane has worked for DAT Solutions, Xerox and Tektronix, and she was a prosecutor for the City of Beaverton. She holds a JD from Southern Illinois University, and a BA in Sociology and Economics from Marquette University. Diane is a licensed attorney and a current member of the Oregon State Bar Association. 

Ish Ishkhanian has been promoted from his previous position as Solutions Engineer in Canada to Pre-sales Manager, Americas. He has been with Milestone Systems for seven years. Jared Tarter is now a Milestone Senior Solutions Engineer - Technical Team Lead, based in the Beaverton office. He has also been with Milestone Systems for seven years. John Welch has stepped up to Senior Solutions Engineer and moved to Oregon as his new home location between travels. Steven Moore’s new title has changed to Milestone Solutions Engineer, promoted from Technical Services Engineer, and he works from Orlando, Florida.

John Borman is now Channel Business Manager - Gulf Region. He joined Milestone almost 3 years ago as a Distribution Channel Manager for the East Region. Most of his 25+ years of professional experience stem from channel management with security integration firms, end users, and A&E’s, in prior positions with Honeywell and Protection One. He lives in Raleigh, NC.

Nicole Goodman was named Team Lead, Partner Activation, moving from Sales Support Specialist. Jutta Lynn was promoted to Manager, Partner Activation, from Senior Sales Support Specialist. Christina Hampson rose to Manager, Partner Service & Sales Support, Americas, Team Lead. Jessie Benton and Pia Droessiger are both now Sales Support Specialists in the Partner Service & Sales Support team, hired full time from temporary positions.

“Milestone’s fast growth includes hiring new people and promoting from within our high performers. We have a strong focus on the company values of Reliability, Openness, Independence, Flexibility and Innovation combined with our ‘One Passion to Win’ initiatives. These both motivate and expand the employee experience in Milestone – just some of the reasons why we were voted a ‘Best Company to Work For’ in Oregon this year,” said Rachelle Basaraba, Human Resources Manager, Milestone Systems - Americas.

Milestone Systems has a variety of open positions available in multiple regions, and more to come in the new year. Check out the opportunities to join this fast-growing, international organization at  Meet with Rachelle Basaraba in the Milestone booth #3945 at ASIS International in Dallas Sept. 26-28.

  • Download images of new hires and logos here

About Milestone Systems 
Milestone Systems is a leading provider of open platform video management software; technology that helps the world see how to ensure safety, protect assets and increase business efficiency. Milestone enables an open platform community that drives collaboration and innovation in the development and use of network video technology, with reliable and scalable solutions that are proven in more than 150,000 sites worldwide. Founded in 1998, Milestone is a stand-alone company in the Canon Group. For more information see: For more news and viewpoints from the Milestone universe, visit The Milestone Post and follow us on Twitter @MilestoneSys.    

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Milestone Press Contact:
Courtney Dillon Pedersen, Communications Manager, Milestone Americas
Tel. +1 (503) 719-3439