Milestone Software Brings Safety to Trondheim Harbor and 12 Additional Sites

Centralized video security system keeps Norwegian harbors safe. The system provides maximum situational awareness, improves response in case of incidents and keeps the delicate marine environment clean too.

COPENHAGEN – September 16, 2016. 
Milestone Systems, the open platform company in IP video management software (VMS), is the chosen solution for monitoring shipping traffic at Trondheim Harbor and 12 other harbors dotted along Trondheim fjord.

Trondheim Harbor faces challenging environmental and safety situations as a result of harsh Scandinavian weather, heavy freight transport and large passenger traffic. Nordic winds can cause cargo containers to sway while hoisted high above cranes; tractor trailers sometimes damage the piers when unloading cargo; and boats become unmoored.

As a “hub” for 12 neighboring harbors Trondheim needed to advance its video surveillance system in order to centrally monitor all 13 sites which included Trondheim Harbor plus the neighboring 12 harbors. This surveillance needed to take place from a single location so they could become more proactive in addressing the variety of harbor issues.

Safety and environmental protection is key demands

Protecting the environment in instances of oil leaks during ship refueling, reduce theft, less vandalism, and, most importantly, improved management of shipping traffic were the primary advantages of implementing the new system. Easy integration between cameras, analytics and other systems was also a major benefit.

A seamless integration and coordination of different locales was also essential. Having instant situational awareness across all monitored locations enables the Trondhein port authorities to not only ensure safety in the harbours, but also protect the environment in instances of oil leaks during ship refueling and catching incidents where strong winds cause shipts to become unmoored are major concerns for the port authority. The International Ship and Port Facility Security (ISPS) Code is an amendment to the Safety of Life at Sea (SOLAS) Convention (1974/1988) and sets minimum security arrangements for ships, ports and government agencies. Adhering to ISPS code was vital in the Trondheim installation.

Milestone VMS as a safety hub

Milestone VMS now enables security personnel to get a sharp overview of safety issues and to respond far more quickly. Comprehensive coverage across the multiple harbors provides effective situational awareness so incidents can be brought into greater focus. The software controls cameras using PTZ and overlay buttons.

The Multi-site surveillance has been implemented by upgrading to Milestone XProtect Corporate 2016, Milestone Smart Client and Milestone Mobile Client.

Milestone partner, Triangel Consulting, designed the solution. By analyzing Trondheim Harbor along with the other ports, they identified a video solution that could integrate all locations in a central monitoring hub. Milestone XProtect Corporate 2016 was installed in Axis Q-series and P-series cameras. XProtect Smart Client was incorporated as an easy-to-use client application for daily surveillance operations. Its streamlined interface offers effortless user experience. The harbor patrolling guards were equipped with Milestone Mobile so they could access surveillance despite their physical location and quickly respond to incidents.

“We put great emphasis on involving the customer in the implementation phase and ensuring them necessary expertise,” states Finn Humborstad, Senior IT Business Consultant at Triangel AS. Triangel has been using IP-based technology since 1997.

Trondheim Harbor upgraded its system so they now have approximately 70 cameras in total. They plan to expand with an additional 30-40 cameras and connect the video solutions from nearby harbors. They project replacing older cameras with new 5MP and 4K cameras. “The ability to scale up in the future is extremely important to us as well as having easy integration with analytics and other systems,“ stated Roar Johnsen, Traffic Inspector at Trondheim Harbor.

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About Milestone Systems 
Milestone Systems is a global industry leader in open platform IP video management software, founded in 1998 and now operating as a stand-alone company in the Canon Group. Milestone technology is easy to manage, reliable and proven in thousands of customer installations, providing flexible choices in network hardware and integrations with other systems. Sold through partners in more than 100 countries, Milestone solutions help organizations to manage risks, protect people and assets, optimize processes and reduce costs. For more information, see: For news and viewpoints from the Milestone universe, visit The Milestone Post.  

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