Danish City Prevents Vandalism and Violence

Milestone Systems' XProtect IP Video Surveillance Software is being used as a key tool to stop Vandals and Violent individuals before crime is committed.

Alleroed north of Copenhagen benefits from IP video surveillance and mobile access

COPENHAGEN – October 24, 2013.  The city of Alleroed, in a suburb north of Copenhagen in Denmark, aims to stop vandals and violent individuals before crime is committed. A key tool for the municipality is XProtect® IP video surveillance software from Milestone Systems.

The staff at a daycare center, located some distance away from inhabited areas, had complained that a young group was destroying things on the institution grounds after hours. The vandals had free rein for their misdeeds because no one was in the area after dark.

To solve the problem, Alleroed decided last year to install video surveillance in the institution in cooperation with Milestone certified partner Atea. In total, the municipality now has more than 100 cameras in seven locations - most of them Sony SNC network cameras, which are controlled with Milestone XProtect® Enterprise IP video management software (VMS) and accessed using the Milestone Mobileclient.

Guards preventing crime

Ulrik Bjelbæk, Deputy Emergency Response Director and Risk Coordinator in Alleroed, sits in front of his iPad®. Two clicks later, live streaming surveillance images from an institution appear on his screen. With one tap on his iPad he turns on a floodlight on the daycare center's roof gable and lights up the areas where there had previously been problems, which can now be monitored both day and night.

Another initiative taken to prevent vandalism and violence is hiring eight security guards who patrol the municipality in shifts. They access the video surveillance cameras from their iPads using Milestone Mobile. The guards can determine whether they have to drive out to prevent criminal activity. In severe cases the guards will call the police.

"The new surveillance has been successful: there has been no vandalism since we got the new solution. Our security guards have kept a close watch and gone out there if they saw that trouble was brewing. But we still have some work ahead because our success depends on preventing all vandalism and violent crime in the area," says Bjelbæk.

Old technology gave bad images

"Previously, it was up to the individual institution or school to invest in surveillance, and many chose not to do anything. At the institutions that had old video technology, the images often could not be used by the police because they were of too poor quality," says Bjelbæk.

One of the places where the municipality still has old monitoring equipment is the sports center, where money was recently stolen from the girls' locker room. Here the security officer found images of the thief in the surveillance video, but they could not identify the person because the quality of the pictures was too bad.

Ulrik Bjelbæk looks forward to seeing the new equipment installed in several places in the municipality – a solution that was chosen after a thorough review of the market:

"We chose Milestone XProtect® because it is so easy to access from mobile devices and the user interface is very simple, without too many buttons. Otherwise I would never get the guards to use it," he says. "It is also a great advantage that the system is scalable, so if the need arises, we can add new cameras from one day to the next."

Alleroed bought the cameras, software, and installation of the solution from Atea, who is a certified Milestone partner. They chose a solution in which the municipality pays a fixed monthly fee to Atea to use the system, with a service that guarantees timely technical support. It means that the municipality now has a better overview of the cost for repairs.

About Milestone Systems 

Founded in 1998, Milestone Systems is a global industry leader in open platform IP video management software. Delivering surveillance that is easy to manage, reliable and proven in thousands of customer installations, Milestone technology supports flexible choices in network hardware and integrations with other systems. Sold through partners in more than 100 countries, Milestone solutions help ‘video enable’ organizations – managing risks, protecting people and assets, optimizing processes and reducing costs. For more information, visit: www.milestonesys.com


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