Direct Source and Milestone Systems Help Retailers Prevent Potential Threats

Open platform IP Video Surveillance interacts with other store intelligence for real-time POS information
Open platform IP video surveillance interacts with other store intelligence for real-time POS information

NEW YORK - Jan. 12, 2010.  Retailers can increase security and decrease loss with a new open architecture video surveillance system, now available through a partnership between Direct Source and Milestone Systems. The IP-based video platform helps retailers digitally capture real-time footage of the store and can automatically alert employees about potential thefts, suspicious behavior and other security events.

"Retailers use a large amount of resources to review and analyze analog video," said Brad Fick, president, Direct Source, a national retail system integration, deployment and services provider. "Being able to pull digital information in real-time based on specifically selected events, rather than scroll through analog, can save time, improve loss prevention, reduce total cost of ownership and better manage staffing."

With the platform, retailers can increase the effectiveness of their existing security teams and leverage security tools already in place. The software acts as the glue of the surveillance system, to connect, share and manage multiple cameras or security devices through a single user interface. Direct Source recommends cameras from Axis Communications, the global leader in the network video market, in any Milestone platform installation.

"The approach afforded by the open platform of Milestone and the expertise of Direct Source gives retailers the ability to design a solution that not only meets their needs today, but is scalable and flexible to meet future requirements," said Hedgie Bartol, retail manager, Milestone Systems. "A platform approach allows migration from analog to hybrid to a full IP-based system. It also supports layering other solutions such as business intelligence and analytics to create one holistic, unified platform."
Direct Source and Milestone are showcasing this solution in booth #2219 at the National Retail Federation annual convention Jan. 11-12, 2010, in New York.

About Direct Source
Headquartered in Minneapolis, Minn., Direct Source ( is a nationally recognized installation and integration services provider for tier-one retail and financial institutions, with an expanding network of more than 1,500 national installation specialists. Direct Source’s flexible hardware and software solutions are designed to help maintain a competitive edge and improve store productivity and customer service. Not influenced by individual manufacturers, single vision systems or the latest in unproven technologies, Direct Source draws upon its innovative and industry-encompassing experience to recommend independent technologies that help clients operate faster, smarter and more profitably.

About Milestone Systems
Founded in 1998, Milestone Systems is the leading global developer of open platform IP video management software, according to IMS Research several years running. The XProtect™ solutions are easy to use, robust and proven in 50,000 customer installations. With support for the widest choice in network hardware and integration with other systems, XProtect provides best-of-breed solutions to "video enable" organizations - reducing costs, optimizing processes, protecting people and assets. Milestone software is sold through authorized and certified partners in more than 100 countries.