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Milestone's Tim Palmquist on Community versus Company

Tim Palmquist, who runs the Americas for Milestone, spoke to Security Systems News about the new open community announcement.

Written by Martha Entwistle.

There was a lot of talk during the first day of MIPS (Milestone Integration Platform Symposium) about Milestone transforming itself from the “open platform company" to the "open platform community.”

Open company, open community. What’s the difference?

Palmquist said it’s a philosophical change “that touches all aspects of the business.”

Milestone, a leading VMS provider, which experienced 30-percent growth globally in 2015 and had a 26-percent CAGR over the past decade, has branded itself as “the open platform company.” If you look at systems integration as a puzzle, Milestone has traditionally represented itself as the piece of the puzzle sitting at the middle of different technology partners, Palmquist said.

With the transformation to an "open platform community ... it's partnerships-first versus company-first," Palmquist said. "Milestone is not the middle piece of the puzzle any more." While Milestone still provides the platform architecture, "it’s an architecture that others build on and [all parties] work on as a community,” he explained.

During a Feb. 24 presentation, Palmquist said, “Community trumps end-to-end all day long.”

He called Milestone’s community philosophy “a fundamentally different idea, and a fundamentally different go-to-market philosophy.”

Palmquist told integrators that Milestone’s approach is proactive and gives them a “decisive, competitive advantage. You have something unique, that puts the end customer in focus and thinks about [their] evolving needs.”


Read the full article about Milestone Systems open platform community.