ORLANDO—Now that it has been vetted by major integrators on large projects, Milestone Systems is trying to get the word out that its new customer dashboard can be an RMR generator for integrators working on less complex jobs.
“We targeted these guys because we believe they have an opportunity to grow their business with this service,” explained Janne Jakobsen, VP of Milestone’s professional unit, the business unit for installations of medium complexity for small- to medium-sized businesses.
Jakobsen said updated versions of the dashboard with more features will be available later this year.
Introduced at ASIS last September by VMS provider, Milestone, the customer dashboard is used by integrators to monitor the health of the systems at customer sites. The dashboard gives the integrator real-time alerts of potential problems via email or reports.