Zenitel Intercom Interface with Milestone XProtect

Zenitel’s interfaces provide seamless intercom integration into the Milestone XProtect platform.

Updated on Tuesday, June 21, 2022
Provided by Zenitel Contact us
Intelligent Communication is driven by Intelligent Integration. With the Zenitel interfaces using ONVIF and plug-ins, audio and voice communication seamlessly integrates into your video management workflow. This mitigates security risks and enables better decision making and faster response times.
Milestone Verified
Up to 1000 +
What is needed

From Zenitel

  • ICX-AlphaCom
  • IC-EDGE
Zenitel-CallHandler.x.x.x.x.exe, where x.x.x.x is the version number

From Milestone Systems

  • Milestone XProtect
Milestone Product XProtect®: Essential+ 2020 R2 or higher
Overview
How it works
How to install
Overview

Zenitel Intercom Interface with Milestone XProtect - Zenitel’s interfaces provide seamless intercom integration into the Milestone XProtect platform.

Being the world-leading provider of intelligent communication solutions, Zenitel's has a long history of providing devices and platforms that ensure users can hear, be heard, and be understood in any situation.

Using the Zenitel interfaces with XProtect® you can easily add intercom devices, video streaming, two-way audio, and voice communication into your security system and processes. This mitigates security risks and enables better decision making and faster response times, by for example:
- Using ambient listening to get sound context to what you see on camera.
- Issue pre-recorded or manual messages through IP speakers and intercom stations to warn people off, without the need to physically intervene.
- Manage visitors and verify identity combining live video and audio communication.
- Manage and prioritize incoming calls.
- Record, replay and log SIP conversations and video streams for tracebility and accountability.

Key features

  • Quick and easy set-up: All Zenitel devices, inputs and outputs are auto-discovered and added to the system tree.
  • Enhanced situational awereness and immediate response: Listen-in, broadcast and record audio and video from Zenitel devices.
  • Supervise, monitor and click to call: View and verify the status of each intercom or initiate a call to any device from the Smart Client.
  • Quick and appropriate action: Events on Zenitel devices can be used to trigger events and alarms that security personnel respond to.
  • Manage waiting calls: Easily view calls waiting to be answered and their associated video in the Smart Client.
How it works

How to install

Documentation

This is where you can find additional documentation

Milestone Verified Read verification

Installers

Here you can find more information about installers and installation guides

Specification

Required Zenitel product(s)
- Milestone XProtect Smart Client 2019 R3 and higher - ICX: 1.0.3.1 and higher - AlphaCom: 13.1.3.3 and higher - IC-EDGE: 5.1.3.0 and higher

Has proven compatibility with the following Milestone versions:

  • XProtect
    Express+
    2020 R2, 06/09 2020
  • XProtect
    Corporate
    2020 R2, 06/09 2020
  • XProtect
    Expert
    2020 R2, 06/09 2020
  • XProtect
    Essential+
    2020 R2, 06/09 2020
  • XProtect
    Professional+
    2020 R2, 06/09 2020

Is also expected to work with:

  • XProtect
    Express+
    2020 R2, 06/09 2020 and later
  • XProtect
    Corporate
    2020 R2, 06/09 2020 and later
  • XProtect
    Expert
    2020 R2, 06/09 2020 and later
  • XProtect
    Essential+
    2020 R2, 06/09 2020 and later
  • XProtect
    Professional+
    2020 R2, 06/09 2020 and later

Country availability

Your location is: United States

  • AFRICA
    • Algeria
    • Angola
    • Benin
    • Botswana
    • British Indian Ocean Territory
    • Burkina Faso
    • Burundi
    • Cameroon
    • Cape Verde
    • Central African Republic
    • Chad
    • Comoros
    • Congo
    • Congo, the Democratic Republic of the
    • Cote d´Ivoire
    • Djibouti
    • Egypt
    • Equatorial Guinea
    • Ethiopia
    • Gabon
    • Gambia
    • Ghana
    • Guadeloupe
    • Guinea
    • Guinea-Bissau
    • Kenya
    • Lesotho
    • Liberia
    • Libya
    • Madagascar
    • Malawi
    • Mali
    • Mauritania
    • Mauritius
    • Mayotte
    • Morocco
    • Mozambique
    • Namibia
    • Niger
    • Nigeria
    • Reunion
    • Rwanda
    • Saint Helena, Ascension and Tristan Da Cunha
    • Sao Tome and Principe
    • Senegal
    • Seychelles
    • Sierra Leone
    • South Africa
    • Swaziland
    • Tanzania
    • Togo
    • Tunisia
    • Uganda
    • Western Sahara
    • Zambia
    • Zimbabwe
  • ASIA PACIFIC
    • Afghanistan
    • Bahrain
    • Bangladesh
    • Bhutan
    • Brunei
    • Cambodia
    • China
    • Cyprus
    • Fiji
    • Hong Kong
    • India
    • Indonesia
    • Iraq
    • Japan
    • Jordan
    • Kazakhstan
    • Korea, Republic of
    • Kuwait
    • Kyrgyzstan
    • Lebanon
    • Macau
    • Malaysia
    • Maldives
    • Marshall Islands
    • Mongolia
    • Myanmar
    • Nauru
    • Nepal
    • Oman
    • Pakistan
    • Palau
    • Palestinian Territory, Occupied
    • Papua New Guinea
    • Philippines
    • Qatar
    • Samoa
    • Saudi Arabia
    • Singapore
    • Solomon Islands
    • Sri Lanka
    • Taiwan
    • Tajikistan
    • Thailand
    • Timor-Leste
    • Tonga
    • Turkmenistan
    • Tuvalu
    • United Arab Emirates
    • Uzbekistan
    • Vanuatu
    • Vietnam
    • Yemen
  • EUROPE
    • Aland Islands
    • Albania
    • Andorra
    • Armenia
    • Austria
    • Azerbaijan
    • Belarus
    • Belgium
    • Bosnia and Herzegovina
    • Bulgaria
    • Croatia
    • Czech Republic
    • Denmark
    • Estonia
    • Faroe Islands
    • Finland
    • France
    • Georgia
    • Germany
    • Gibraltar
    • Greece
    • Guernsey
    • Hungary
    • Iceland
    • Ireland
    • Isle Of Man
    • Israel
    • Italy
    • Jersey
    • Kosovo
    • Latvia
    • Liechtenstein
    • Lithuania
    • Luxembourg
    • Macedonia
    • Malta
    • Moldova
    • Monaco
    • Montenegro
    • Netherlands
    • Netherlands Antilles
    • Norway
    • Poland
    • Portugal
    • Romania
    • Russia
    • San Marino
    • Serbia
    • Slovakia
    • Slovenia
    • Spain
    • Svalbard And Jan Mayen
    • Sweden
    • Switzerland
    • Turkey
    • Ukraine
    • United Kingdom
  • NORTH AMERICA
    • Bermuda
    • Canada
    • Costa Rica
    • Dominican Republic
    • Greenland
    • Mexico
    • Saint Pierre And Miquelon
    • United States
  • OCEANIA
    • American Samoa
    • Australia
    • Christmas Island
    • Cocos (Keeling) Islands
    • Cook Islands
    • French Polynesia
    • Guam
    • Kiribati
    • Micronesia, Federated States Of
    • New Caledonia
    • New Zealand
    • Niue
    • Norfolk Island
    • Northern Mariana Islands
    • Pitcairn
    • Puerto Rico
    • Tokelau
    • United States Minor Outlying Islands
    • Wallis and Futuna
  • SOUTH AMERICA
    • Anguilla
    • Antigua and Barbuda
    • Argentina
    • Aruba
    • Bahamas
    • Barbados
    • Belize
    • Bolivia
    • Bonaire, Sint Eustatius and Saba
    • Brazil
    • Cayman Islands
    • Chile
    • Colombia
    • Curacao
    • Dominica
    • Ecuador
    • El Salvador
    • Falkland Islands
    • French Guiana
    • Grenada
    • Guatemala
    • Guyana
    • Haiti
    • Honduras
    • Jamaica
    • Martinique
    • Montserrat
    • Nicaragua
    • Panama
    • Paraguay
    • Peru
    • Saint Barthelemy
    • Saint Kitts And Nevis
    • Saint Lucia
    • Saint Martin
    • Saint Vincent And The Grenadines
    • Suriname
    • Trinidad and Tobago
    • Turks and Caicos Islands
    • Uruguay
    • Virgin Islands, British
    • Virgin Islands, U.S.

Language versions available

English

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