As General Manager Doug Wakefield describes, a big reason for the deployment is the fact that staff need to be protected from legislations which require them to recognise individuals who place themselves on the self-exclusion list for gambling. The Office of Liquor, Gaming and Racing in Queensland holds licensed clubs officially responsible for upholding the rules of the self-exclusion list, which in turn places the responsibility back on front-desk staff to recognise individuals as they enter the premises.
As part of the free program, individuals can choose which venues, casinos or websites to be excluded from, then sign a deed listing the venues they agree not to enter for a minimum period. If venue staff see them in the gaming area of the venue, they will report the individual to the program and ask them to leave. At the end of the agreed period of the deed, the individual can choose to self-exclude for another period or apply to re-enter the gaming area of a venue.
Clubs are therefore held responsible for ensuring that individuals on the list adhere to the rules. They are required to recognise listed individuals as they enter the venue and ensure they do not breach the guidelines they have set for themselves. In some cases, an individual might be on the list for up to five years, which makes policing of these rules difficult for staff.
For their part, Boss had been working with Milestone’s XProtect platform for a number of years, having recognised that the open platform allowed for greater scope and flexibility with deployments, and allowed them to successfully integrate a greater number of solutions for their customers.
The solution also required high-quality cameras to render the best possible images for the virtual environment. As Milestone is an open platform, Boss Surveillance was able to select the best partner for this project and chose to use Axis Communications devices, due to their superior image quality, they are able to provide in a wide range of light and other conditions.
- The customer: Carina Leagues Club
- The Integrator: Boss surveillance systems – IT based systems integrator specializing in video, access control and facial recognition.
- Solutions: Milestone XProtect™, Imagus Software
- Hardware: Axis Communications cameras