Looking back at when COVID-19 first made waves, I am proud of how quickly the team stepped up to ensure that all employees were safe and well-equipped to work remotely. Our priority was to ensure the safety and well-being of our employees, service partners and the communities in which we operate.
Our greatest strength is our people. We have a passionate team, we trust each other to do the right thing, and we encourage everyone to continually challenge the status quo. Our open culture promotes transparency, honesty and provides an incentive for each employee to constantly do better.
Having a ‘people first’ culture has encouraged our team to provide transparent and honest feedback, which we take very seriously. It inspires us to set the bar higher and take greater ownership of our work, especially at a time when physical interactions were not allowed. Our team has given a lot to ensure that it was business-as-usual and that our customers remained supported.
With some COVID-19 social-distancing measures beginning to ease, we were finally allowed limited form of physical interaction as we transitioned back into the physical workspace. While being able to meet each other again has lifted our spirits, there was an overhanging need to ensure that our team remained rejuvenated and that we continued to cultivate personal growth, as a team.
Our APAC team was excited to hit the ground running (literally) for Milestone’s ‘Grow Together’ initiative. As part of supporting the ‘physical’ energy level of Milestone’s ‘Energy Pyramid’, our team have set a goal to cover 150 Kilometres across the island of Singapore, either by foot or bicycle. We’ve split ourselves into a ‘running’ team and ‘cycling’ team, with sub-groups of three in each team to accomplish our goal by mid-2021. I’m a firm believer in putting action to words and have provided two bicycles to encourage team members towards adopting a healthier, more sustainable option of getting around.
We’ve also conceptualised and developed an Experience Centre, located in our Singapore office. Equipped with cutting edge technology – such as our customizable smart map display, which can be integrated with various analytics, facial recognition solutions and more – the Experience Centre will serve as a platform for us to better engage with our customers and demonstrate the top-of-the-line video solutions that we have to offer. Beyond this, we also encourage our partners to use the facility as a platform to engage with customers using our Milestone ecosystem. This helps them showcase the unmatched possibilities of video solutions available today.
As we welcome the new year, we want to not only gear up for opportunities to come, but also encourage and inspire the wider video community to look beyond present barriers and see the inevitable need to prepare themselves for change.
Our goal is to ensure that the culture of openness is continually engrained, not only in the solutions we provide, but also in the way we work and communicate with each other as well as our various stakeholders and partners. I believe that this will keep us agile and will allow us to continually push the boundaries of innovation, no matter what lies ahead.
This article was originally published on LinkedIn.