Mission, vision and values

We believe our entire network of Milestone stakeholders – employees, partners and customers – share our enthusiasm and commitment to making the world safer with new technology.


Milestone Systems enables our customers to optimize their business processes by delivering an open and independent IP video surveillance platform.


Milestone Systems wants to drive the global convergence of video surveillance and IP-based business systems.

Milestone values

We strive to deliver high quality, dependable software that is well-tested and proven in operation. We support each other, our partners and our customers.

We are open in our thinking and collaboration with all stakeholders by ensuring communications are open, honest and continuous. An open platform forms the foundation for compatibility with other technologies, integrations with other systems and collaborations with a range of partners in our ecosystem.

Essential in our approach, it drives our entrepreneurial spirit, passion, enthusiasm, and ambitions. Innovation inspires us to continually grow our knowledge, develop new technology and further our relationships with partners and users.

Milestone stays agile and responsive in a dynamic environment. We give partners and customers the ability to choose amongst a range of product offerings of varying complexities, to scale installations for future needs and to integrate with other systems.

The support for the widest choice in network hardware and devices give our customers and partners’ the freedom of choice. Freedom in the work environment allows Milestone employees to speak out and take initiatives.

Code of Business Conduct

Milestone’s Code of Business Conduct describes the overall general obligations of Milestone employees to act with integrity and fairness, both towards partners and competitors.

On technical and development issues:

  • Milestone respects and upholds the obligations of confidentiality contained in contracts signed with all Camera Partners
  • All Camera Partner staff are treated as visitors, and are accompanied by Milestone colleagues in the office
  • Only relevant Milestone employees have physical access to: Milestone camera lab, Milestone servers, driver and licensing databases and confidential development work

Milestone trains applicable current employees and new recruits on these principles.

All applicable Milestone employees have strict confidentiality obligations in their employment contracts, which outlast their period of employment.