Lifecycle for BriefCam video analytics

BriefCam end of life policy

Only customers with BriefCam products that are currently covered by a valid Support and Maintenance contract are entitled to the benefits set forth by the End of Life Policy. BriefCam may continue offering Support services beyond the standard EOL date at its sole discretion and reserves the right to charge additional fees for continuing Support services on any EOL products. BriefCam reserves the right to reduce or amend Support services offerings available for renewal under this policy at any time in its sole discretion, with or without notice.

The versions mentioned below include any update packs that were released for those versions.

Policies



Policy	Description	Affected versions



Policy	Description	Affected versions


End of sales	No new licenses of the product will be available for sale.	Any product that is not the current *GA version or the immediate previous GA version.
End of support	No support will be provided and upgrades from this version will not be available.	Any product that is not the current major GA version or the immediate previous major GA version.
Bug fixes	To benefit from a bug fix, customers must upgrade to the latest version.	The current *GA version.
End of life (EOL)	The date after which no support of any kind is available for the specific version. No support will be provided, no bugs will be fixed, and no update packs will be released.	Any product whose *GA date was more than 3 years ago.

*GA date: Refers to the date when a product is made generally available.

Major version: Up until v6.4, the major version is defined by the number to the left of the decimal point. Beginning with v2023 M1, the major version is defined by the inclusion of the letter “M” in the product name.

Please note: The information contained on this page represents the current status of Milestone products as of the indicated date. This information shall not be construed as a legally binding commitment, but rather as information subject to change occasionally, without prior notice. Milestone makes no warranties, express, implied or statutory, by posting the document or about the information in the document.

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