Let’s explore some of the ways VMS is reshaping retail.
With adequate numbers of staff on hand, check-out lines move quicker minimizing frustrated customers. The check-out line can be the most aggravating aspect of the shopping experience. In fact, research supports that customers are willing to completely switch stores based on their check-out line experience. People counting software together with self-check-out or contactless check-out, can help address some of these concerns and lead to better customer retention.