Real-time crime center (RTCC) operators coordinate complex responses with limited resources. Investigators sift through endless digital evidence across fragmented systems. Emergency Operations Center (EOC) teams make critical decisions under intense pressure. Milestone’s product suite can help RTCC operators get the full picture, investigators access critical intelligence instantly and your teams spend less time collecting evidence and more time solving cases.
Because at the end of every shift, it isn't the technology that matters — it's the cases you close, the threats you prevent and the community you protect.
Click on the yellow dots for more information.

Tools designed for safer communities
Public safety professionals need immediate situational awareness and a complete visual overview. XProtect video management software (VMS) delivers exactly this, transforming how agencies monitor, respond to emergencies and protect their communities.
First responders get the full picture so they can act immediately. XProtect helps power large, 24/7 operations with streamlined views that let teams zoom in, react and deploy resources before incidents escalate. Rule-based alerts notify officers the moment specific behaviors or conditions are detected, enabling rapid response when it matters most.
And Smart Map visualizes your entire security installation, showing exact device locations with status and field of view. Threats become instantly visible through Smart Map's alarm displays, with live and recorded footage just one click away.

Whether searching for a suspect's vehicle, analyzing crowd behavior during public events, or reconstructing incident timelines, BriefCam delivers the evidence investigators need.
The platform also supports proactive safety initiatives by analyzing traffic patterns, monitoring pedestrian flows and identifying potential security vulnerabilities. Public safety agencies use these insights to optimize patrol routes, improve emergency response planning and enhance overall community protection.
Video data can also be aggregated into customizable dashboards offering insights into people and vehicle movement, which support more effective crowd management, resource allocation and operational planning.

While XProtect VMS remains the ideal choice for large-scale and advanced public safety installations, Arcules also supports hybrid deployments, making it a smart transitional step for public safety agencies looking to combine an on-premises VMS and cloud-based surveillance.

The platform covers the complete evidence lifecycle, eliminating physical media like CDs and USB drives. SHA-256 hash validation ensures data integrity for both native and converted files, preventing tampering that could compromise court cases.
Officers process large evidence volumes faster while supporting any format. Secure digital sharing with password protection enables seamless collaboration with prosecutors. And, whether cloud, on-premises, or hybrid, XProtect Evidence Manager reduces storage costs through secure AWS archiving.
Currently available in the U.S. only.

Smart Wall creates a collaborative canvas where operators share information instantly and coordinate responses effectively. The system displays everything that matters — maps, video feeds, alarms, and messages — in one view. When alarms trigger, Smart Wall automatically ensures operators see the crucial details.
The platform integrates with XProtect Smart Client, making it simple to share content across the video wall instantly. Whether managing multi-agency responses or coordinating emergency operations, Smart Wall ensures decision-makers have the visual intelligence needed to deploy resources where they're needed most.

