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From start-up to grown-up: Milestone Systems marks 25 years in business today

février 23, 2023

Copenhagen, Denmark – February 23, 2023

Milestone Systems celebrates its 25th anniversary today.

The Danish-based software company was founded in 1998 by engineers John Blem and Henrik Friborg Jacobsen. The pair started the business from a basement and had 80,000 DKK (roughly €10,000) in seed funding. Today, Milestone generates an annual turnover of over 1 billion DKK and employs more than 1,200 people around the world.

The first version of Milestone XProtect® – Milestone’s open-platform video management software and core product – was sold in 2002 to an end user in Canada. Since then, Milestone’s technology has been deployed in more than 500,000 installations through a network of distributors and resellers and the company is known as a global leader within the industry. The technology is used by a variety of end users, from airports to hospitals to tourist attractions. It can be integrated with the vast majority of cameras and other devices.

Global leader in and beyond security

From 2003, Milestone expanded its footprint beyond its Copenhagen headquarters. The company now has a presence in 25 locations around the globe, including offices in the United States, Singapore, Bulgaria, Mexico, Australia, India and United Arab Emirates.

Over the years, Milestone has played an important role in creating modern-day video management software for security and analytics. The company emerged during the transition from analog to digital cameras. Digitalization allowed Milestone to build a reliable, open platform upon which third-party technology partners can create add-on applications.

Thanks to the innovations of technology partners and Milestone’s product team, XProtect has grown into a data-driven video technology that addresses a variety of needs, from quickly finding a missing child in a zoo to managing traffic flows in busy cities.

Looking ahead

For Thomas Jensen, Chief Executive of Milestone Systems, the 25th anniversary provides an opportunity to consider how far the company has come – and what the coming decades will bring.

“During the early 2000s, together with three or four other companies, we revolutionized the security industry by leading the transformation from analog to IP (digital) technology,” said Thomas Jensen. “Looking ahead, we are preparing to innovate again. We see a future in which data-driven video technology is a game-changer that will help to make society safer and a better place for us all to work and live.”

As it continues to grow, Milestone aims to further its work in creating responsible technology. Since 2006, the company adopted a set of core values in which it puts people before technology. In 2009, Milestone incorporated a human rights clause into end user license agreements. In 2017, it co-authored the Copenhagen Letter, a declaration calling on innovative companies to prioritize people when designing and using technology.

Facts about Milestone Systems
  • Milestone originated from an idea for seamlessly transferring financial data from the stock exchange. Founders John Blem and Henrik Friborg Jacobsen discovered the same technology could be used to transfer video data.
  • During its start-up phase, the company spent some time in the Symbion incubator in Copenhagen.
  • In addition to selling software, Milestone also provides a hardware product called Husky. The first version was launched in 2013.
  • In 2014, Milestone Systems was acquired by the Canon Group, under which it operates as a standalone company.
About Milestone Systems

Milestone Systems is a leading provider of open platform video management software; technology that helps the world see how to ensure safety, protect assets and increase business efficiency. Milestone enables an open platform community that drives collaboration and innovation in the development and use of network video technology, with reliable and scalable solutions that are proven in more than 500,000 installations worldwide. Founded in 1998, Milestone is a stand-alone company in the Canon Group. For more information visit: For news and other press releases, visit our Newsroom.

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Lisbeth Nedergaard
Head of External Communications

Tel: +45 31394937

Kristian Hedegaard Jensen
Communication Manager

Tel: +45 31 38 59 57 

Barbara Rizzatti
Communication Manager 

Tel: +1 503 601 9749 

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