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milestone professional services
Comprehensive and custom-made services
System deployment and optimization services to help you succeed with your Milestone-based video solutions.
What is Milestone Professional Services?

Professional Services offers expert system deployment and optimization services for Milestone-based video solutions, such as XProtect and Kite. This includes troubleshooting, installation, configuration, upgrades, system health checks, design services and customized solutions. Whether clients need assistance with basic installation or complex system design, the team of experts ensures problem-free operation and maximum performance, ensuring a seamless, optimized Milestone-based video solution tailored to each client's needs.

What kind of service do you need?

System troubleshooting

Assistance in troubleshooting complex XProtect systems onsite or remotely from an experienced Milestone Professional Services team.

Assistance for complex problems
Timely resolutions for urgent issues
Tailored solutions
Installation and configuration 

Onsite or remote assistance installing and configuring a functional XProtect system built to last.

Professional seamless setup
Time and resource efficiency
Optimized system performance
Basic installation without configuration 

Expert onsite or remote installation and configuration support for those looking to save time or acquire new skills in system installation.

Time savings and efficiency
Access to professional support
Skill development & learning
Full installation and configuration

Access to a team of experts for onsite or remote installing and configuring of complex XProtect VMS, ensuring optimal functionality.

Comprehensive setup
Customized solutions
Expert guidance & support
Upgrade and system migration

Onsite or remote assistance in upgrading XProtect software to the latest version, or migrating between E-Code to C-Code or from an old server.

Seamless transition to new version
Expert guidance for improvement
Align with end-user requirements
System health check

System health checks performed onsite or remotely to maintain system performance and stay ahead of potential issues.

Optimized system performance
Enhanced security measures
Certified installation integrity
System design services

Onsite or remote advanced setup, configuration, and topology recommendations for optimal system performance.

Tailored configuration
Expert guidance and assistance
Improved system functionality
Customized services

Tailored solutions based on customer-specific needs, with all service engagements fully documented - onsite or remote assistance.

Tailored solutions for specific needs
Expertise from Milestone Engineers
Comprehensive documentation
System troubleshooting

Assistance in troubleshooting complex XProtect systems onsite or remotely from an experienced Milestone Professional Services team.

Assistance for complex problems
Timely resolutions for urgent issues
Tailored solutions
Installation and configuration 

Onsite or remote assistance installing and configuring a functional XProtect system built to last.

Professional seamless setup
Time and resource efficiency
Optimized system performance
Basic installation without configuration 

Expert onsite or remote installation and configuration support for those looking to save time or acquire new skills in system installation.

Time savings and efficiency
Access to professional support
Skill development & learning
Full installation and configuration

Access to a team of experts for onsite or remote installing and configuring of complex XProtect VMS, ensuring optimal functionality.

Comprehensive setup
Customized solutions
Expert guidance & support
Upgrade and system migration

Onsite or remote assistance in upgrading XProtect software to the latest version, or migrating between E-Code to C-Code or from an old server.

Seamless transition to new version
Expert guidance for improvement
Align with end-user requirements
System health check

System health checks performed onsite or remotely to maintain system performance and stay ahead of potential issues.

Optimized system performance
Enhanced security measures
Certified installation integrity
System design services

Onsite or remote advanced setup, configuration, and topology recommendations for optimal system performance.

Tailored configuration
Expert guidance and assistance
Improved system functionality
Customized services

Tailored solutions based on customer-specific needs, with all service engagements fully documented - onsite or remote assistance.

Tailored solutions for specific needs
Expertise from Milestone Engineers
Comprehensive documentation
Get in touch with us if you have questions.
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