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A new era of municipal security: San Isidro reinvents public safety with open-platform video

julio 14, 2026

Located just north of Buenos Aires, San Isidro is one of Argentina’s most prominent municipalities, home to more than 290,000 residents and a daily influx of commuters, visitors, and businesses. Known for its historic neighborhoods, vibrant commercial areas, and scenic riverfront along the Río de la Plata, the district combines residential communities, financial activity, and public spaces that attract thousands of people every day. Like many growing urban centers, San Isidro faces the ongoing challenge of ensuring public safety while preserving the high quality of life its residents expect. 

Customer
Municipality of San Isidro
Location
Buenos Aires, Argentina
Device count
2,600+ cameras
Milestone technology
Integrations
Partner(s)
Challenge: A system that could no longer keep pace

Prior to its modernization effort, San Isidro’s municipal security infrastructure struggled to keep pace with the needs of a growing and increasingly dynamic urban environment. Much of the existing camera infrastructure relied on outdated analog technology, fragmented systems, and limited connectivity, making it difficult for operators to efficiently monitor incidents or coordinate responses across the district.  

As the municipality sought to improve situational awareness across public spaces and respond more quickly to emerging events, city leaders recognized that incremental upgrades would not be enough. Instead, San Isidro faced the challenge of rebuilding its public safety infrastructure from the ground up — creating a scalable, integrated system capable of supporting modern video technology, real-time intelligence, and more coordinated citywide operations.

Solution: building a modern, open platform security ecosystem

To address these challenges, San Isidro implemented a citywide video technology ecosystem built on Milestone XProtect VMS, creating a flexible foundation capable of integrating multiple technologies into one centralized location. The deployment includes 2,600 high-performance cameras from Hanwha Vision, providing the image quality, reliability, and embedded advanced analytics needed to support citywide monitoring and complex security applications.

The system was deployed and integrated by Exanet, whose team designed and implemented the architecture connecting cameras, analytics, and license plate recognition (LPR) capabilities across the municipality. Together, this open and scalable ecosystem enables operators to monitor incidents more efficiently while also supporting new operational tools—including drone integration—to expand situational awareness and enhance a range of municipal safety and monitoring activities.  

Remarkably, the municipality completed the deployment in less than two years—from project kickoff to full operational readiness. During that time, more than 300 kilometers of fiber infrastructure were installed along with over 2,600 cameras, an exceptional achievement for a municipal project of this scale in Argentina.

Results: delivering measurable impact on public safety

Crime in San Isidro declined by 14% over a two-year period, according to a report published by La Nación, highlighting the impact of the municipality’s modernized public safety strategy. The speed of deployment also played a critical role, allowing the municipality to rapidly transition from outdated infrastructure to a fully modernized, citywide system in under two years. By integrating video technology, analytics, and license plate recognition into a centralized monitoring environment, operators now have greater visibility across public spaces and can respond more quickly to emerging events.  

The system’s event-driven monitoring model allows staff to focus on alerts and verified incidents rather than continuously scanning camera feeds, improving operational efficiency inside the city’s monitoring center. Together with expanded patrol resources and coordinated public safety initiatives, the upgraded technology infrastructure has strengthened the municipality’s ability to prevent incidents and respond more effectively throughout the district.

Building the future of smart city operations
These technologies give us the opportunity to go beyond traditional public safety. By building the right technological foundation, we can begin to use data and video technology to better understand how the city operates and make more informed decisions about how we manage our public spaces.
Alec Lucena, Subsecretary of Innovation for the Municipality of San Isidro

Looking further ahead, city officials see opportunities to leverage video data to support additional municipal services. These possibilities include analyzing foot traffic in commercial areas to help local businesses understand peak activity patterns, monitoring tree canopies and green spaces during urban inspections, and potentially supporting city services such as street cleaning and infrastructure maintenance. 

The most important thing is that the city now has a platform that can continue evolving. With an open system, new technologies and new applications can be incorporated over time, allowing the municipality to expand the value of the platform well beyond its original scope.
Hugo Menegozzi, President of Exanet

While many of these capabilities remain part of San Isidro’s long-term vision, the municipality’s investment in an open-platform architecture ensures that the technology foundation is already in place. As new applications emerge, the city will be able to integrate additional tools and data sources—allowing San Isidro to continue evolving its approach to public safety, urban management, and smart-city innovation. 

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