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Terminated products
Milestone’s Video Management Software products change status from General Availability to Limited Availability three months after a similar or substituting product has been released. In special cases where a newer version has not been released, Limited Availability will start one year from the General Availability date. Milestone guarantees a minimal availability period of four years for all its VMS products, in which the product becomes Discontinued after three years from its General Availability date and Terminated after four years. Milestone reserves the right to prolong the lifespan of its products at its sole discretion.
Product lifecycle stages description
General availability
Limited availability
Discontinued
Terminated
General availability
Limited availability
Discontinued
Terminated
Product available for new sale through partners    
Product available for expansion1 sale through partners            
License activation
                2
Product documentation and manuals available on Milestone website
            
Software available on Milestone website            
Free online Self-Help support resources            
Free support3 via phone and web form
        
Priority support (paid) services4        
Service releases fixing relevant bugs    
Operation-critical hotfixes        

   1 Expansion sale covers purchase of additional device licenses, Milestone Interconnect™ camera or other types of connection licenses to an existing system (base license)

   2 License activation is available for 10 years after General availability for that specific version

   3 Partner support option: Help-Desk

   4 Partner support option: Milestone Care Premium and Milestone Care Elite

   * The above availability status rules also refer to all Milestone’s clients including XProtect Smart Client, XProtect Web Client, and XProtect Mobile
Product lifecycle stages description
Product name
Terminated
Product name
Terminated
XProtect Professional June 30, 2024
XProtect Express June 30, 2024
Husky M20 June 30, 2024
Husky M30 June 30, 2024
Husky M50 June 30, 2024
Husky M500A June 30, 2024
Husky M550A June 30, 2024
XProtect Essential June 30, 2022
XProtect Enterprise June 30, 2022
Husky M10 October 1, 2020
XProtect Go June 1, 2020
XProtect Access Control Module April 15, 2019
XProtect LPR 2015 April 15, 2019
XProtect Go 2014 May 21, 2018
XProtect Go 2013 October 7, 2017
XProtect Business 3.x January 5, 2017
XProtect Go 2.1 September 6, 2016
System watch 1.0 September 6, 2016
XProtect Go 2.0 September 2, 2015
XProtect Analytics LPR Plug-in September 2, 2015
XProtect Analytics Generic VA Plug-in September 2, 2015
XProtect Analytics Bosch Plug-in September 2, 2015
XProtect Analytics Agent Vi Plug-in September 2, 2015
XProtect Analytics September 2, 2015
XProtect NVR SE April 4, 2015
XProtect Essential NVR April 4, 2015
XProtect Go 1.0 August 26, 2014
XProtect Central July 1, 2014
XProtect PDA Client May 21, 2013
XProtect Matrix November 21, 2012
XProtect Basis + 6.5 November 21, 2012
XProtect Basis 4.0 December 31, 2008
Advanced Remote Client 1.1 January 7, 2008
XProtect Entry 1.3 January 12, 2005
Surveillance XXV 3.x January 8, 2005
Surveillance XXV 2.x January 12, 2004
Surveillance PRO 1.x January 11, 2003
Surveillance LITE 1.x January 4, 2003
Please note: The information contained on this page represents the current status of Milestone products as of the indicated date. This information shall not be construed as a legally binding commitment, but rather as information subject to change occasionally, without prior notice. Milestone makes no warranties, express, implied or statutory, by posting the document or about the information in the document.


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