Real-time crime centers (RTCCs) are transforming policing by unifying video, historical data and analytics into one hub. This gives agencies the ability to respond faster, investigate more effectively and strengthen community trust.
In this article, we’ll explain what an RTCC is, outline key considerations for building one, highlight the technologies that make them work and share real-world examples of their impact in action.
A real-time crime center (RTCC) is a hub where law enforcement brings together live and historical data to improve decision-making. Often described as a “single pane of glass” — or even likened to a smartphone — an RTCC integrates multiple technologies into one accessible platform. Just as a smartphone pulls together different apps into an easy-to-navigate tool, an RTCC unifies data streams into an environment tailored to support officers and enhance community safety. Whether you call it an operations center, intelligence hub or information center, the purpose is the same: giving officers and analysts immediate visibility into the information they need to act quickly and effectively.