Your cloud video surveillance experience just got even better. We're excited to introduce a comprehensive set of new features and enhancements that make Arcules more flexible, intelligent, and reliable than ever before. From expanded camera compatibility to advanced analytics, these updates are designed to streamline your security operations and give you greater control over your surveillance infrastructure.
Included in the latest product release:
- Expanded Camera to Cloud
- More Efficient Case Handling
- Audio + Mobile Support
- PTZ Preset Support
- Video Analytics: Line Crossing
- Improved Video Playback
- Multi-NIC support for Gateways
- Rock Solid Product Initiative
We've significantly expanded our Camera to Cloud capabilities, adding six new Axis camera models to give you more options for your specific security needs. We’ve also customizable the retention feature—now you can store the amount of video footage based on your unique requirements, configured per camera. Choose between continuous 24/7 cloud backup for critical areas or motion-triggered uploads to optimize bandwidth usage. Remote troubleshooting capabilities mean you can fix issues and test functionality without costly site visits. Configure per-camera SD card retention through the web portal, access camera interfaces remotely directly from the Arcules Portal and enjoy an easier, more streamlined device registration process.
Investigating incidents just became significantly more efficient with our enhanced case management system. The new workflow ensures you know exactly where your evidence stands. Smart sorting automatically brings your most recent and relevant cases to the top, helping you find what you need faster. We've implemented evidence handling and collaboration that investigators and security personnel can utilize for sharing evidence efficiently with the right people at the right time. The improved case states provide clear visibility into data backup status, while enhanced sorting by recent and modified cases surfaces the most relevant information. The advanced evidence player enables better in-app evidence review and reliable case exports, making this perfect for security teams, property managers, and anyone managing incidents.
We've expanded our audio support, now enabling the full range of ONVIF-compliant devices equipped with audio capabilities. This universal compatibility works with any ONVIF audio device, not just specific brands, giving you the flexibility to leverage existing equipment investments. Our latest update delivers live and recorded 2-way audio communication, allowing you to hear and talk through speakers for real-time engagement. With wider device compatibility that works seamlessly with ONVIF-compliant devices, you gain greater deployment flexibility across your infrastructure. Enhanced surveillance now includes both visual and audio cues for more comprehensive monitoring, providing sharper security insights that transform how you understand events. Full mobile client compatibility brings these capabilities to your iOS device, enabling complete audio functionality whether you're monitoring live situations or reviewing recorded incidents. This powerful combination of ONVIF compatibility and mobile access makes it perfect for retail environments, schools, veterinary clinics, and customer service locations where audio intelligence makes all the difference.
Transform your surveillance efficiency with comprehensive PTZ preset support that eliminates manual camera adjustments. Simply click to access pre-configured camera positions from both web and mobile clients, maximizing coverage while monitoring multiple key areas with fewer cameras. The system seamlessly integrates with presets already stored on your ONVIF cameras, requiring no additional setup time. Security personnel can now shift focus between critical areas in seconds rather than minutes, dramatically improving incident response times when every moment matters. Enhanced situational awareness comes from fluid transitions between preset views, allowing operators to maintain comprehensive oversight of large spaces. Whether you're managing routine surveillance or responding to active situations, this streamlined approach to camera control enables faster decision-making and more effective security operations. Perfect for airports, large retail spaces, and any facility requiring comprehensive area coverage without constant manual intervention.
Introducing Line Crossing Detection, our latest AI-based analytics feature that adds precision monitoring to your security operations. This cloud-based system lets you draw virtual lines on your camera feeds to detect when people or vehicles cross in specific directions. You'll receive proactive notifications for unauthorized area access, crowding or unusual activity, enabling data-driven decisions to optimize operations and enhance safety. Whether it's detecting a car entering a loading zone or a person stepping into a restricted area, Arcules can automatically take action—record video, generate alarms, or notify your team through the Rules engine. Configure alerts and rules through the Web Portal UI to trigger notifications based on your specific needs, making this perfect for retail stores, event venues, restricted areas, and high-traffic facilities.
Video review has been revolutionized with our enhanced playback capabilities, featuring automatic thumbnail previews and expanded viewing areas. Now you can see exactly what happened at any point on the timeline without playing the video—simply hover over the timeline for thumbnail previews or drag the seek bar for continuous thumbnail strips. The enhanced camera auto-layout delivers an average of 5-10% larger viewing areas across different layout configurations, with auto-optimized screen space utilization making it easier to monitor multiple feeds without missing critical visual information. New user preferences allow you to toggle camera overlays on or off for a completely distraction-free monitoring experience. This intuitive navigation makes visual scanning effortless and dramatically reduces time spent searching through recordings, making it perfect for anyone who reviews footage regularly—from security teams to school administrators.
Our new Multi-NIC (Network Interface Card) support for gateway appliances brings enterprise-grade network flexibility to your surveillance infrastructure. This enhancement enables you to separate device networks from main network infrastructure for enhanced security, while optimizing traffic routing for better video quality and reliability. Multiple network connections ensure continuous operation through high availability, and the entire system can be configured remotely without requiring on-site technical visits. You can configure multiple network interface cards on gateway appliances either directly via terminal UI or remotely through the Web Portal, enabling network traffic separation and providing redundant connectivity paths. This sophisticated networking capability is perfect for environments with strict network security requirements where network segmentation and redundancy are critical for operations.
Reliability is at the heart of everything we do, which is why we've implemented our Rock Solid Product Initiative featuring 29 stability improvements to ensure your system works when you need it most. Enhanced performance monitoring provides proactive health insights that keep your system running smoothly, while greater dependability means you can focus on your business knowing your surveillance never misses a beat. These improvements touch every aspect of the platform, from core system performance to user interface responsiveness, ensuring that Arcules delivers the uncompromising reliability that every customer demands. Whether you're monitoring a single location or managing a complex multi-site deployment, these enhancements provide the stability foundation that makes Arcules the trusted choice for organizations that can't afford surveillance downtime.
These features are designed to make your security operations more efficient, intelligent, flexible, and reliable. From expanded camera compatibility to advanced analytics, from mobile audio support to network optimization, every enhancement is focused on giving you greater control and better insights into your security environment.
Contact your Arcules representative to learn how these features can transform your security operations and discover the full potential of your cloud video surveillance system.