Risk management is critical at this enormous property located in the heart of Nashville, Tennessee's country music scene, according to Greg Pezzo, Director of Safety and Security for Gaylord Opryland Resort.
After conducting a risk assessment four years ago, management invested in additional security staff and new security vehicles. They also committed to investing nearly $2.5 million in a new video surveillance system, which included new cameras, system servers, and video analytics — all managed by the open platform XProtect® Corporate video management software (VMS) from Milestone Systems.
"We never had motion detection before, and it has helped us greatly with our staffing levels," said Pezzo.
Milestone’s Smart Wall system also helps each shift of operators easily manage their camera views.