Zenitel Interface with Milestone XProtect

Zenitel’s interface provides seamless intercom integration into the Milestone XProtect platform.

Updated on Friday, January 15, 2021
Provided by Zenitel Contact us
Intelligent Communication is driven by Intelligent Integration. Milestone XProtect’s integration with Zenitel’s IC-EDGE & ICX-AlphaCom Communication Systems combines crystal-clear audio with a powerful video management solution, so users can hear, be heard and be understood, everywhere, every time.
Milestone Verified
Up to 1000 +
What is needed

From Zenitel

  • ICX-AlphaCom
  • IC-EDGE
ICX Plugin 1.0.3.1
IC Edge Plugin 1.0.3.1

From Milestone Systems

  • Milestone XProtect
Milestone Product XProtect®: Essential+ 2020 R2 or higher
Overview
How it works
How to install
Overview

Zenitel Interface with Milestone XProtect - Zenitel’s interface provides seamless intercom integration into the Milestone XProtect platform.

Zenitel's unrivaled audio quality provides a voice to Milestone’s Video Management System, ensuring that users can hear, be heard, and be understood every time. With XProtect® video management platform, Zenitel's IC-EDGE or ICX-AlphaCom scalable communication systems seamlessly integrate into your security business application.

The integration of IC-EDGE or ICX-AlphaCom with Milestone XProtect software enables video stream routing under control of commands issued by ICX-AlphaCom. The interface uses the standard matrix functionality that is part of Milestone XProtect VMS. In addition, with IC-EDGE and ICX-AlphaCom, video stations are shown on maps, and video can be recorded through ONVIF.
The integration allows cameras to be connected to monitors on call and call request events, including changes to the viewed camera when the guard scrolls through the call request queue on the intercom station. With ICX-AlphaCom and IC-EDGE, it is possible to associate up to 4 cameras with an intercom.

Key features

  • Keep a 360-Degree View: Improve situational awareness by linking devices together, creating a more complete picture of events.
  • Communicate Across Audio Systems: Broadcast live or pre-recorded messages via all audio systems, including horns, intercom, radio, and phone systems.
  • Supervise, Monitor and Click to call: View and verify the status of each intercom or initiate a call to any device from the System Monitor dashboard.
  • Verify Visitor Identity: Provide dual identity verification through both visual and audio communication.
  • Record and Playback Video: Import video stream from Turbine Video Door Stations through ONVIF to enhance security and monitoring.
How it works

How to install

Documentation

This is where you can find additional documentation

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Installers

Here you can find more information about installers and installation guides

Specification

Required Zenitel product(s)
- Milestone XProtect Smart Client 2019 R3 and higher - ICX: 1.0.3.1 and higher - AlphaCom: 13.1.3.3 and higher - IC-EDGE: 5.1.3.0 and higher

Has proven compatibility with the following Milestone versions:

  • XProtect
    Express+
    2020 R2, 06/09 2020
  • XProtect
    Corporate
    2020 R2, 06/09 2020
  • XProtect
    Expert
    2020 R2, 06/09 2020
  • XProtect
    Essential+
    2020 R2, 06/09 2020
  • XProtect
    Professional+
    2020 R2, 06/09 2020

Is also expected to work with:

  • XProtect
    Express+
    2020 R2, 06/09 2020 and later
  • XProtect
    Corporate
    2020 R2, 06/09 2020 and later
  • XProtect
    Expert
    2020 R2, 06/09 2020 and later
  • XProtect
    Essential+
    2020 R2, 06/09 2020 and later
  • XProtect
    Professional+
    2020 R2, 06/09 2020 and later

Country availability

Your location is: United States

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    • Tuvalu
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    • Uzbekistan
    • Vanuatu
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  • EUROPE
    • Aland Islands
    • Albania
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    • Azerbaijan
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    • Denmark
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    • Finland
    • France
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    • Germany
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    • Greece
    • Guernsey
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    • Iceland
    • Ireland
    • Isle Of Man
    • Israel
    • Italy
    • Jersey
    • Kosovo
    • Latvia
    • Liechtenstein
    • Lithuania
    • Luxembourg
    • Macedonia
    • Malta
    • Moldova
    • Monaco
    • Montenegro
    • Netherlands
    • Netherlands Antilles
    • Norway
    • Poland
    • Portugal
    • Romania
    • Russia
    • San Marino
    • Serbia
    • Slovakia
    • Slovenia
    • Spain
    • Svalbard And Jan Mayen
    • Sweden
    • Switzerland
    • Turkey
    • Ukraine
    • United Kingdom
  • NORTH AMERICA
    • Bermuda
    • Canada
    • Costa Rica
    • Dominican Republic
    • Greenland
    • Mexico
    • Saint Pierre And Miquelon
    • United States
  • OCEANIA
    • American Samoa
    • Australia
    • Christmas Island
    • Cocos (Keeling) Islands
    • Cook Islands
    • French Polynesia
    • Guam
    • Kiribati
    • Micronesia, Federated States Of
    • New Caledonia
    • New Zealand
    • Niue
    • Norfolk Island
    • Northern Mariana Islands
    • Pitcairn
    • Puerto Rico
    • Tokelau
    • United States Minor Outlying Islands
    • Wallis and Futuna
  • SOUTH AMERICA
    • Anguilla
    • Antigua and Barbuda
    • Argentina
    • Aruba
    • Bahamas
    • Barbados
    • Belize
    • Bolivia
    • Bonaire, Sint Eustatius and Saba
    • Brazil
    • Cayman Islands
    • Chile
    • Colombia
    • Curacao
    • Dominica
    • Ecuador
    • El Salvador
    • Falkland Islands
    • French Guiana
    • Grenada
    • Guatemala
    • Guyana
    • Haiti
    • Honduras
    • Jamaica
    • Martinique
    • Montserrat
    • Nicaragua
    • Panama
    • Paraguay
    • Peru
    • Saint Barthelemy
    • Saint Kitts And Nevis
    • Saint Lucia
    • Saint Martin
    • Saint Vincent And The Grenadines
    • Suriname
    • Trinidad and Tobago
    • Turks and Caicos Islands
    • Uruguay
    • Virgin Islands, British
    • Virgin Islands, U.S.

Language versions available

English

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