Zenitel Interface with Milestone XProtect
Zenitel’s interface provides seamless intercom integration into the Milestone XProtect platform.
Updated on Friday, January 15, 2021
Intelligent Communication is driven by Intelligent Integration. Milestone XProtect’s integration with Zenitel’s IC-EDGE & ICX-AlphaCom Communication Systems combines crystal-clear audio with a powerful video management solution, so users can hear, be heard and be understood, everywhere, every time.
What is needed
From Zenitel
-
ICX-AlphaCom
-
IC-EDGE
ICX Plugin 1.0.3.1
IC Edge Plugin 1.0.3.1
IC Edge Plugin 1.0.3.1
From Milestone Systems
-
Milestone XProtect
Milestone Product XProtect®: Essential+ 2020 R2 or higher
Overview
How it works
How to install
Overview
Zenitel Interface with Milestone XProtect - Zenitel’s interface provides seamless intercom integration into the Milestone XProtect platform.
Zenitel's unrivaled audio quality provides a voice to Milestone’s Video Management System, ensuring that users can hear, be heard, and be understood every time. With XProtect® video management platform, Zenitel's IC-EDGE or ICX-AlphaCom scalable communication systems seamlessly integrate into your security business application.The integration of IC-EDGE or ICX-AlphaCom with Milestone XProtect software enables video stream routing under control of commands issued by ICX-AlphaCom. The interface uses the standard matrix functionality that is part of Milestone XProtect VMS. In addition, with IC-EDGE and ICX-AlphaCom, video stations are shown on maps, and video can be recorded through ONVIF.
The integration allows cameras to be connected to monitors on call and call request events, including changes to the viewed camera when the guard scrolls through the call request queue on the intercom station. With ICX-AlphaCom and IC-EDGE, it is possible to associate up to 4 cameras with an intercom.
Key features
- Keep a 360-Degree View: Improve situational awareness by linking devices together, creating a more complete picture of events.
- Communicate Across Audio Systems: Broadcast live or pre-recorded messages via all audio systems, including horns, intercom, radio, and phone systems.
- Supervise, Monitor and Click to call: View and verify the status of each intercom or initiate a call to any device from the System Monitor dashboard.
- Verify Visitor Identity: Provide dual identity verification through both visual and audio communication.
- Record and Playback Video: Import video stream from Turbine Video Door Stations through ONVIF to enhance security and monitoring.
How it works
1 of 4
Zenitel: Because communication is critical
2 of 4
Intelligent Communications is driven by Intelligent Integration. Audio becomes intelligent by seamlessly integrating into the core business and security applications within the organization. The integ
3 of 4
This demo shows how to configure the integration of a Zenitel IC-EDGE / ICX-AlphaCom platform with the Milestone XProtect® system.
4 of 4
Network / Device Overview
How to install
Documentation
This is where you can find additional documentation
| Milestone XProtect - IC-EDGE Integration from Zenitel Wiki | pdf Download (474.34 KB) |
| Milestone XProtect - ICX-AlphaCom Integration from Zenitel Wiki | pdf Download (585.66 KB) |
| Centralized Security Management, with Milestone XProtect & Zenitel - Solution Sheet | pdf Download (1.41 MB) |
Milestone Verified
Read verification
Installers
Here you can find more information about installers and installation guides
| Title | Installer Guide | Installer Software |
|---|---|---|
| pdf Download (812.56 KB) | zip Download (2.87 MB) |
Specification
Required Zenitel product(s)
- Milestone XProtect Smart Client 2019 R3 and higher
- ICX: 1.0.3.1 and higher
- AlphaCom: 13.1.3.3 and higher
- IC-EDGE: 5.1.3.0 and higher
Has proven compatibility with the following Milestone versions:
-
XProtectExpress+2020 R2, 06/09 2020
-
XProtectCorporate2020 R2, 06/09 2020
-
XProtectExpert2020 R2, 06/09 2020
-
XProtectEssential+2020 R2, 06/09 2020
-
XProtectProfessional+2020 R2, 06/09 2020
Is also expected to work with:
-
XProtectExpress+2020 R2, 06/09 2020 and later
-
XProtectCorporate2020 R2, 06/09 2020 and later
-
XProtectExpert2020 R2, 06/09 2020 and later
-
XProtectEssential+2020 R2, 06/09 2020 and later
-
XProtectProfessional+2020 R2, 06/09 2020 and later
Country availability
Your location is: United States
-
AFRICA
- Algeria
- Angola
- Benin
- Botswana
- British Indian Ocean Territory
- Burkina Faso
- Burundi
- Cameroon
- Cape Verde
- Central African Republic
- Chad
- Comoros
- Congo
- Congo, the Democratic Republic of the
- Cote d´Ivoire
- Djibouti
- Egypt
- Equatorial Guinea
- Ethiopia
- Gabon
- Gambia
- Ghana
- Guadeloupe
- Guinea
- Guinea-Bissau
- Kenya
- Lesotho
- Liberia
- Libya
- Madagascar
- Malawi
- Mali
- Mauritania
- Mauritius
- Mayotte
- Morocco
- Mozambique
- Namibia
- Niger
- Nigeria
- Reunion
- Rwanda
- Saint Helena, Ascension and Tristan Da Cunha
- Sao Tome and Principe
- Senegal
- Seychelles
- Sierra Leone
- South Africa
- Swaziland
- Tanzania
- Togo
- Tunisia
- Uganda
- Western Sahara
- Zambia
- Zimbabwe
-
ASIA PACIFIC
- Afghanistan
- Bahrain
- Bangladesh
- Bhutan
- Brunei
- Cambodia
- China
- Cyprus
- Fiji
- Hong Kong
- India
- Indonesia
- Iraq
- Japan
- Jordan
- Kazakhstan
- Korea, Republic of
- Kuwait
- Kyrgyzstan
- Lebanon
- Macau
- Malaysia
- Maldives
- Marshall Islands
- Mongolia
- Myanmar
- Nauru
- Nepal
- Oman
- Pakistan
- Palau
- Palestinian Territory, Occupied
- Papua New Guinea
- Philippines
- Qatar
- Samoa
- Saudi Arabia
- Singapore
- Solomon Islands
- Sri Lanka
- Taiwan
- Tajikistan
- Thailand
- Timor-Leste
- Tonga
- Turkmenistan
- Tuvalu
- United Arab Emirates
- Uzbekistan
- Vanuatu
- Vietnam
- Yemen
-
EUROPE
- Aland Islands
- Albania
- Andorra
- Armenia
- Austria
- Azerbaijan
- Belarus
- Belgium
- Bosnia and Herzegovina
- Bulgaria
- Croatia
- Czech Republic
- Denmark
- Estonia
- Faroe Islands
- Finland
- France
- Georgia
- Germany
- Gibraltar
- Greece
- Guernsey
- Hungary
- Iceland
- Ireland
- Isle Of Man
- Israel
- Italy
- Jersey
- Kosovo
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Macedonia
- Malta
- Moldova
- Monaco
- Montenegro
- Netherlands
- Netherlands Antilles
- Norway
- Poland
- Portugal
- Romania
- Russia
- San Marino
- Serbia
- Slovakia
- Slovenia
- Spain
- Svalbard And Jan Mayen
- Sweden
- Switzerland
- Turkey
- Ukraine
- United Kingdom
-
NORTH AMERICA
- Bermuda
- Canada
- Costa Rica
- Dominican Republic
- Greenland
- Mexico
- Saint Pierre And Miquelon
- United States
-
OCEANIA
- American Samoa
- Australia
- Christmas Island
- Cocos (Keeling) Islands
- Cook Islands
- French Polynesia
- Guam
- Kiribati
- Micronesia, Federated States Of
- New Caledonia
- New Zealand
- Niue
- Norfolk Island
- Northern Mariana Islands
- Pitcairn
- Puerto Rico
- Tokelau
- United States Minor Outlying Islands
- Wallis and Futuna
-
SOUTH AMERICA
- Anguilla
- Antigua and Barbuda
- Argentina
- Aruba
- Bahamas
- Barbados
- Belize
- Bolivia
- Bonaire, Sint Eustatius and Saba
- Brazil
- Cayman Islands
- Chile
- Colombia
- Curacao
- Dominica
- Ecuador
- El Salvador
- Falkland Islands
- French Guiana
- Grenada
- Guatemala
- Guyana
- Haiti
- Honduras
- Jamaica
- Martinique
- Montserrat
- Nicaragua
- Panama
- Paraguay
- Peru
- Saint Barthelemy
- Saint Kitts And Nevis
- Saint Lucia
- Saint Martin
- Saint Vincent And The Grenadines
- Suriname
- Trinidad and Tobago
- Turks and Caicos Islands
- Uruguay
- Virgin Islands, British
- Virgin Islands, U.S.
Language versions available
English
What it solves
Get the help your need with our solution. These products and services can solve challenges you have today – and tomorrow. Here’s how we can help.
Related pages
Software & Hardware
VIVOTEK Smart Search Plug-in
Provided by VIVOTEK Inc.
Artificial Intelligence, Human Detection / Tracking, Intrusion Systems, Motion Detection, Situational Awareness, Smart Client Plug-ins
Software & Hardware
CASTEL Integration for MILESTONE XProtect
Provided by CASTEL
Access Control Systems, Intercom Systems, Intrusion Systems, Education, Healthcare, Public Administration
Software & Hardware
ReconaSense
Provided by ReconaSense
Access Control Systems, Artificial Intelligence, Sensors & RFID, Situational Awareness, Central Monitoring, Facilities Management