Service

Business Solutions

By Comtel Technologies (Aust) Pty Ltd
Based in Melbourne, Australia, Comtel Technologies (est. 1968) specialise in a range of system solutions and associated services for the Health and Aged Care Sectors; Nurse Call, Duress, Access Control, CCTV, Intercoms, Wanderer Prevention and more. Our Emergency Service Team is on call 24/7/365.
Comtel Technologies (Aust) Pty Ltd
Gold Partner

Area of operation:

Victoria
Australia

Business Solutions by Comtel Technologies (Aust) Pty Ltd

Our team endeavours to provide the best system solutions for end-users and their facilities. We listen to our client's needs.
We are committed to long-term customer satisfaction and building and maintaining relationships.
Our Technical Service Team is available 24 hours a day, 7 days a week, 365 days a year for onsite service or remote-connection problem solving.
We offer Maintenance Contracts to Care Providers or for individual facilities to ensure longevity and functionality of our system solutions.

Installation experience

Our installation experience with Business Solutions.

Our product experience

When integrated with Milestone software, our products work to solve several challenges.

Our product experience
Milestone software
Comtel Technologies (Aust) Pty Ltd's experience with 2N® IP Intercoms and XProtect Integration
We have experience with integration of the Milestone VMS and the 2N IP-based video door entry intercoms for multiple dwellings and apartments. This solution has been implemented for multiple Aged Care Providers at multiple sites of varying sizes and covers Residential Aged Care Facilities, Independent Living Units and Independent Living Apartment buildings.

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Documentation
;
Unrestricted
number of cameras
Multi
site
Maps & alarm
management
Centralized
management
;

Installations & industries

We provide our solution services for a range of installations in the following industries:

Healthcare
Healthcare
5 installation(s)
Comtel specialise in electronic solutions for Health and Aged Care, providing Nurse Call, CCTV, Access Control, Intercoms, Wanderer Prevention, DECT/VOIP, Pocket Paging, RTLS, Wi-Fi, P.A., and more.

We have worked with

Uniting AgeWell
Baptcare
Mercy Health
Prom Country Aged Care
See More Close
Heywood Rural Health
Yarrawonga Health Service
Castlemaine Health
Estia Health
Assisi Aged Care
Ballarat Health Service
Support and services
We offer the following support and services to our customers:
Deployment
On premise
Comtel offer complete on-site installation services and maintenance for our suite of solutions.
System Integration
We ensure that our electronic solutions are seamlessly integrated to meet end-user's requirements.
Design
Consulting & A/E
We provide consultation and product demonstration services for projects requiring our solutions.
Custom Development
Comtel specialise in adapting our suite of solutions to meet client-specific requirements.
Integration Design
Through consultation, we ensure that system solutions are seamlessly integrated.
Project management
Our Project Team is experienced with SWMS, OHS, Regulatory Requirements and Building Code adherence.
Support
Maintenance & Service Contracts
We offer Maintenance Contracts to meet our clients operational needs and budgetary constraints.
Monitoring and response
Our Technical Service Team is available 24 hours a day, 7 days a week, 365 days a year.
Remote support
We routinely conduct remote configuration changes of our solutions for regional and rural clients.
System service and Upgrade
System health check
For Health and Aged Care, we offer regular system testing and provide fault reports for actioning.
System upgrade
Our solutions are utilised to integrate with existing systems, adding functionality and reporting.
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Company
Overview
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Gold
Milestone Channel Partner Level
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Milestone Gold Partner

Gold Partners are certified in the design, installation and configuration of Milestone products. They can sell the full range of Milestone products and are capable of handling projects of moderate complexity.

1968
Founded
11-50
Employees

Comtel Technologies (Aust) Pty Ltd

Electronic Systems for Integrated Solutions

Go to company profile
Area of operation:

Victoria - Victoria - Melbourne
Australia

"Electronic System for Integrated Solutions"

At Comtel Technologies we are focused on enabling Health and Aged Care Providers to concentrate on their core business of providing 'Quality Care' by ensuring that the vital electronic systems in place at facilities are seamlessly integrated and continue to be fully functional. Comtel Technologies are experienced with the full process from consultation, through demonstration and system design, to installation, testing and system training. Integration of Access Control, including Wanderer Prevention, to CCTV systems for capturing events and incidents is a critical component in managing liability in Aged Care settings. It is important to partner with competent system integrators that provide reputable systems and equipment and have the ability to provide the neccessary support and maintenance services. Comtel have implemented Milestone CCTV and License Plate Recognition with Access Control at facilities to allow ease of access for staff and visitors and to ensure resident safety.

Industries

Healthcare

Downloads

This is where you can find additional documentation for our solution service

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Documentation
Comtel Technologies (Aust) Pty Ltd