BriefCam pricing

Powerful analytics.
Flexible licensing.

BriefCam video analytics software is sold through a network of authorized system integrators and resellers, with pricing determined by the selected partner. The main factors influencing the final price are the product edition, number of connected devices, maintenance coverage, and any hardware.

Fill out the form below and we’ll help you get a tailored quote from a local partner as soon as possible.

Choose analytics that fit your needs

Each BriefCam edition provides a different level of analytics functionality. Pricing starts with a base license that includes a set number of camera streams and concurrent users. For organizations using file-based investigations, licensing is based on concurrent users rather than camera streams.

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Protect your investment with Maintenance

Maintenance provides access to software updates, upgrades, enhancements, and second-level support to help keep your system current over time. Maintenance is required for the first year and can then be renewed with up to 5-year agreements based on your organization's needs.

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Scale your deployment

BriefCam gives organizations options for both deployment and growth. You can deploy our software on your own hardware or buy hardware from us. Add licenses for users, camera channels and analytics capabilities as your operational requirements evolve.

Explore hardware

Get a quote based on your needs

Pricing depends on your setup—including number of devices, system design, and services. Share a few details, and we'll help you get a price and connect you with an authorized partner who can provide a tailored quote.

What can you expect?
We’ll start with a 15-minute call to understand your requirements. If you know exactly what you need, then we'll go straight to coordinating a quote from a local reseller. But if you need more help choosing, we'll arrange another call before getting you a quote.

You can also find a partner on your own here.

Submit the form below to get in contact with a Milestone partner

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VMS (XProtect)

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Why aren't prices listed?

Milestone does not sell directly to customers. Instead, we sell through a network of authorized system integrators and resellers. As such, we legally cannot list any prices, because we do not set the final price. That said, if you need a quote, we can always coordinate with a local reseller.

Who should I contact to purchase BriefCam?

Milestone products are purchased through authorized partners. If you're interested in BriefCam, a Milestone partner can help assess your requirements, recommend the appropriate solution and provide pricing.

For existing deployments, your partner should also be your primary point of contact for licensing, purchasing and support-related questions. However, we can also help coordinate with a partner to get you a quote if you fill out the form on this page.

What BriefCam editions are available?

BriefCam offers four product license variations:

Investigator – File-based deployment with Review capabilities. Available for single-user or multi-user environments.
Protect – File and VMS-based deployment with Review, Respond and Research. Popular with law enforcement agencies.
Insights – VMS-based deployment with Review, Respond and Research. Popular for security teams with real-time operational needs.
Rapid Review – VMS-based deployment with Review. Popular for investigation-focused deployments.

A Milestone partner can help determine which product variant best fits your organization's requirements.

What's included with Maintenance?

An active Maintenance contract includes upgrades for new versions, releases/changes/updates, service packs, software patches and bug fixes.

First-level support, including documentation, knowledge base articles and guides, is provided by your reseller's trained support personnel, while second-level support is provided by BriefCam through an online knowledge base, email, telephone and ticketing platform.

Maintenance also includes 100% trade-in credit when upgrading to a more advanced eligible BriefCam product.

How can I scale my BriefCam deployment?

BriefCam offers expansion licenses that allow organizations to increase the number of concurrent users, BriefCam Research users, camera channels and BriefCam Respond real-time camera channels as deployment requirements change. A Milestone partner can help determine the expansion licenses required to support your environment.

How are multi-sensor cameras licensed?

BriefCam is licensed on a per-sensor basis. For example, a camera with four sensors requires four camera licenses.

How do I determine the hardware requirements for my deployment?

Hardware requirements vary depending on your deployment and operational requirements. As part of the purchasing process, your Milestone partner can work with Milestone Solution Engineering to complete a sizing assessment and recommend the appropriate hardware for your environment.

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Frequently asked questions