Milestone product lifecycle

Milestone products have a lifecycle with four stages: general availability, limited availability, discontinued and terminated. For more information on the details of each stage, please see the chart below.

 General availabilityLimited availabilityDiscontinuedTerminated
Product available for new sale through partners Yes No No No
Product available for extension sale through partners Yes Yes No No
Product resources and specifications available on Milestone website Yes No No No
Product documentation and manuals available on Milestone website Yes Yes Yes No
Software available on Milestone website Yes Yes Yes No
Free online Self-Help support resources Yes Yes Yes No
Free support¹ via phone and web form Yes Yes No No
Priority support (paid) services² Yes Yes No No
Service releases fixing relevant bugs Yes No No No
Operation-critical hotfixes Yes Yes No No
¹ Partner support option: Help-Desk
² Partner support option: Enhanced Support
Please note: The information contained below represents the current status of Milestone products as of the indicated date. This information shall not be construed as a legally binding commitment, but rather as information subject to change occasionally, without prior notice. Milestone makes no warranties, express, implied or statuatory, by posting the document or about the information in the document.

Milestone XProtect clients and Milestone Mobile

Please note all dates stated are in U.S. format.

XProtect Smart Client

VersionCurrent statusGeneral availability
2014 General availability 05-21-2013
2013 R2 Limited availability 11-07-2013
2013 Limited availability 05-21-2013
7 Discontinued 03-28-2012
6 Discontinued 10-17-2011
5.5 Terminated 01-05-2011
The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version. Previous versions of XProtect Smart Client have been terminated. Visit the Milestone Download Center to upgrade to the latest version of the XProtect Smart Client.

XProtect Web Client

VersionCurrent statusGeneral availability
2014 General availability 05-21-2013
2013 R2 Limited availability 10-07-2013
2013 Limited availability 05-21-2013
1 Discontinued 09-06-2012
The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version.

Milestone Mobile

VersionCurrent statusGeneral availability
2014 General availability 05-21-2013
2013 R2 Limited availability 10-07-2013
2013 Limited availability 05-21-2013
2.0 Discontinued* 09-06-2012
1.1 Discontinued* 03-08-2012
1.0 for iOS Discontinued* 02-13-2012
1.0 for Android Discontinued* 12-01-2011
Please note that this product was formerly known as XProtect Mobile.
The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version.

*This product versions holds the status discontinued, with the exception that the software is no longer available on the Milestone website
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Android is a trademark of Google Inc.

XProtect Remote Client

VersionCurrent statusGeneral availability
3.8 Discontinued 03-08-2012
3.7 Discontinued 07-07-2011
The limited availability, discontinued and terminated dates are dependent on the software last released with the specific client version.

Milestone XProtect IP video management software

Please note all dates stated are in U.S. format.
In general all Milestone video management software products have limited availability three months after the availability of a new version of the same or substituting product. If a new version isn't released, the product will have limited availability a year after the general availability date. Milestone guarantees that any released XProtect VMS product will be available for a minimum four years, where the products become discontinued three years after the general availability date and terminated four years after the general availability dateMilestone may decide to prolong the life span of a product at its own discretion.

XProtect Corporate

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2014 General availability 05-21-2014 -- 05-21-2017 05-21-2018
2013 R2 Limited availability 11-07-2013 08-21-2014 11-07-2016 11-07-2017
2013 Limited availability 05-21-2013 12-07-2014 05-21-2016 05-21-2017
5.0 Discontinued 03-28-2012 08-21-2013 03-28-2014 03-28-2015
4.1 Discontinued 10-17-2011 06-28-2012 10-17-2013 10-17-2014
Previous versions of XProtect Corporate have been terminated. For more information about how to upgrade, please contact Milestone.

XProtect Expert

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2014 General availability 05-21-2014 -- 05-21-2017 05-21-2018
2013 R2 Limited availability 11-07-2013 08-21-2014 11-07-2016 11-07-2017
2013 Limited availability 05-21-2013 12-07-2014 05-21-2016 05-21-2017

XProtect Enterprise

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2014 General availability 05-21-2014 -- 05-21-2017 05-21-2018
2013 Limited availability 10-07-2013 10-07-2014 10-07-2016 10-07-2017
8.1 Limited availability 09-06-2012 01-07-2014 09-06-2015 09-06-2016
8.0 Discontinued 07-07-2011 12-06-2012 07-07-2014 07-07-2015
Previous versions of XProtect Enterprise have been terminated. For more information about how to upgrade, please contact Milestone.

XProtect Professional

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2014 General availability 05-21-2014 -- 05-21-2017 05-21-2018
2013 Limited availability 10-07-2013 10-07-2014 10-07-2016 10-07-2017
8.1 Limited availability 09-06-2012 01-07-2014 09-06-2015 09-06-2016
8.0 Discontinued 09-15-2011 12-06-2012 09-15-2014 09-15-2015
Previous versions of XProtect Professional have been terminated. Please contact Milestone for more information on how to upgrade.

XProtect Express

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2014 General availability 05-21-2014 -- 05-21-2017 05-21-2018
2013 Limited availability 10-07-2013 10-07-2014 10-07-2016 10-07-2017
1.1 Limited availability 09-06-2012 01-07-2014 09-06-2015 09-06-2016
1.0 Discontinued 09-15-2011 12-06-2012 09-15-2014 09-15-2015

XProtect NVR SE

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
1.0 General availability 07-01-2013 - - -
The software preloaded on this product is not available for download on the Milestone website.

XProtect Essential

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2014 General availability 05-21-2014 -- 05-21-2017 05-21-2018
2013 Limited availability 10-07-2013 10-07-2014 10-07-2016 10-07-2017
2.1 Limited availability 09-06-2012 01-07-2014 09-06-2015 09-06-2016
2.0 Discontinued 09-15-2011 12-06-2012 09-15-2014 09-15-2015

XProtect Essential NVR

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
1.0 Discontinued 04-14-2011 N/A 03-03-2012 04-04-2015

XProtect Go

VersionCurrent statusGeneral availability
2014 General availability 05-21-2014
2013 (2.5b) Discontinued* 10-07-2013
2.1 Discontinued* 09-06-2012
2.0 Discontinued* 9-15-2011
XProtect Go is a free product with licenses issued during registration. Licenses are valid for one year and can only be issued for the current available product. In order to continue to use the product, users may need to update to a newer version when their one-year license expires.
Previous versions of XProtect Go have been terminated. To upgrade to the newest version, please redownload the software.
**This product versions holds the status discontinued, with the exception that the software is no longer available on the Milestone website.

Milestone XProtect add-on products

Please note all dates stated are in U.S. format.

XProtect Access Control Module

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2014 General availability 05-21-2014 -- 05-21-2017 05-21-2018
2013 Limited availability 10-07-2013 08-21-2014 10-07-2016 10-07-2017

XProtect Analytics

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2.2 Discontinued 09-02-2011 -- 09-02-2014 09-02-2015
Previous versions of XProtect Analytics have been terminated. For more information, please contact Milestone.

XProtect Analytics Agent Vi Plug-in

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2.2 Discontinued 09-02-2011 -- 09-02-2014 09-02-2015
Previous versions of XProtect Analytics Agenti Vi Plug-in have been terminated. For more information, please contact Milestone.

XProtect Analytics Bosch Plug-in

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2.2 Discontinued 09-02-2011 -- 09-02-2014 09-02-2015
Previous versions of XProtect Analytics Bosch Plug-in have been terminated. For more information, please contact Milestone.

XProtect Analytics Generic VA Plug-in

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2.2 Discontinued 09-02-2011 -- 09-02-2014 09-02-2015
Previous versions of XProtect Analytics Generic VA Plug-in have been terminated. For more information, please contact Milestone.

XProtect Analytics LPR Plug-in

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2.2 Discontinued 09-02-2011 -- 09-02-2014 09-02-2015
Previous versions of XProtect Analytics LPR plug-in have been terminated. For more information, please contact Milestone.

XProtect LPR

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2015 General availability 04-15-2015 -- 04-15-2018 04-15-2019
1.0 Limited availability 02-06-2013 04-15-2015 02-06-2015 02-06-2016

XProtect Screen Recorder

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
1.5 Limited availability 09-06-2012 09-06-2013 09-06-2015 09-06-2016
1.0 Limited availability 03-25-2011 12-06-2012 03-25-2014 03-25-2015

XProtect Smart Wall

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2014 General availability 05-21-2014 -- 05-21-2017 05-21-2018
2013 Limited availability 11-07-2013 08-21-2014 11-07-2016 11-07-2017
1.0 Discontinued 09-16-2009 12-06-2013 02-16-2014 09-16-2014

XProtect Transact

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
2.5 General availability 11-22-2007 -- 11-22-2016 11-22-2017
Previous versions of XProtect Transact have been terminated. For more information, please contact Milestone.

Milestone Utilities

Please note all dates stated are in U.S. format.

Software Manager

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
1.5 General availability 09-06-2012 09-06-2015 09-06-2016 09-06-2017

System Watch

VersionCurrent statusGeneral availabilityLimited availabilityDiscontinuedTerminated
1.0 Limited availability 09-06-2012 09-06-2013 09-06-2015 09-06-2016

Terminated products

Please note all dates stated are in U.S. format.

Terminated products

Product NameTerminated
Surveillance LITE 1.x 01-04-2003
Surveillance PRO 1.x 01-11-2003
Surveillance XXV 2.x 01-12-2004
Surveillance XXV 3.x 01-08-2005
XProtect Entry 1.3 01-12-2005
XProtect Business 3.x 01-05-2007
Advanced Remote Client 1.1 01-07-2008
XProtect Basis 4.0 31-12-2008
XProtect Basis + 6.5 11-21-2012
XProtect Matrix 11-21-2012
XProtect PDA Client 05-21-2013
XProtect Central 07-01-2014