Welcome to Milestone Support

Get support and professional advice from Milestone. Learn about 
Milestone products, connect with other Milestone users, view 
online manuals, get the latest downloads and much more.

Milestone CARE

Milestone User Forum

User
Forum

Find and share solutions
with Milestone user's
aroundthe world

 

E-CARE Portal - Find answers to your questions

Milestone Support Knowledge Base Articles

Knowledge Base
Articles

 

Milestone Solution Center 
for common support 
questions and issues

Milestone Supported Devices

Supported 
Devices

 

See full list of devices
for XProtect and 
Milestone Husky.

Milestone Software Registration

Software 
Registration

 

Register and see 
active software 
license codes (SLCs).


Guides and Tutorials


Milestone Support Video Tutorials

Video 
Tutorials

Watch videos about 
how to use  
our products

Start watching

Milestone Support manuals and guides

Manuals 
and Guides

Find resources on 
how to set-up and 
use our products

Read now

Milestone Support white Papers

White 
Papers

Find in-depth 
information about 
key areas

Read now

Milestone Support Quick Guides

Quick 
Guides

Find XProtect 
guides to quickly 
set-up key features

Read now

Milestone Support e-learning

E-Learning 

Find courses and 
webinars to help 
you help yourself

Go to e-learning


Downloads



More resources


Download Software

Get the latest software updates for your product

Product Lifecycle

Milestone products have a lifecycle with four stages: general availability, limited availability, discontinued and terminated

Download Device Drivers

Get the latest Device Drivers for your product

System Requirements

Find minimum requirements for Milestone products

Download the MIP SDK

Sign up to download the free MIP SDK and access the MIP SDK developer forum

Supported Languages

Milestone Products support more than 25 languages. Discover which languages are supported by each product

Milestone Interconnect Compatability

Milestone Interconnect connects remote sites for cost-efficient distributed video surveillance

Still need help?


Contact Milestone Support   


Need help?

Choose an option and we'll connect
you to the right team

 
 
   Sales Support  Milestone CARE support 
   Sizing & Implementations Support  Milestone CARE support
   Third-Party Integration & Camera Support  Milestone CARE support
   License Chat support  Milestone CARE support
   None of the above  Milestone CARE support

 

Milestone Mobile Case Management

Mobile Case Management

Helps you manage cases while on the
road from your mobile device.

 

 

 

 

 

 

 

 

Milestone CARE

Contact Milestone Support     


  Need Technical Support?

  Login to the CARE Portal for assistance
  with your Milestone product.

 
                       Milestone Systems support
 

 

  Technical assistance is available for CARE           Premium and CARE Elite customers. If you are a
  CARE Basic or CARE Plus customer, please contact
  your reseller or installer.

   
   
 

 

  Need a My Milestone login? Click here

Contact Milestone Support     


  Need Technical Support?

  Login to the Milestone CARE Portal for Partners
  for assistance with
your Milestone product.

 
                       Milestone Systems support
 

 

  Technical assistance available for registered
  Milestone Partners.


   
   
 

 

  Need a My Milestone login? Click here


Featured


Milestone CARE

Milestone CARE™ ensuring the optimal 
performance of your Milestone installation 

Milestone CARE™ is a complete suite of operational maintenance and support services supplementing the support 
you receive from Milestone’s broad and highly qualified network of resellers and integrators. Milestone Care consists 
of four different service packages uniquely designed to provide your business with the protection it deserves.

Now and in the future.

Find out more about CARE