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Knowledge Base articles to help you fix the problems you experience most often

Click on the link to find out what to do if this is a problem you have experienced:

XProtect Smart Client (2017 R3) crashes with error: "MissingFieldException"

In XProtect 2017 R3 the shutdown of a Recording Server can take longer time

XProtect 2017 R2 Management Client patch

FAQ on Nvidia Acceleration in the 2018 R1 and later Smart Client

How to use the XProtect Smart Client "Video Diagnostic Overlay" feature

XProtect Smart Client performance issues and bottlenecks

Push notifications from Husky stop working after some time

How to set up Axis Perimeter Defender with XProtect events and alarms

When the master server is from the XProtect Advanced line of products….

How to move an existing XProtect distributed installation to another computer

Restoring an XProtect Management Client config backup

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